Senior Power Platform and ERP Integration

Job Purpose Own Dynamics 365 CRM and Power Platform development, administration and application support. Deliver workflows and integrations connecting CRM, Finance & Operations, HR and the Chamber’s digital services. Key Responsibilities • CRM Development: Configure and enhance Dynamics 365 CRM entities, forms, views, business rules, security roles and service processes. • Power Platform: Develop and maintain Canvas Apps, Model-Driven Apps, Power Pages and Power Automate workflows. • ERP and HR Integration: Implement and support data flows connecting Dynamics 365 F&O and HR with CRM, portals and internal applications. • Dataverse: Design tables, relationships, validation rules and access controls; maintain data quality and resolve application data issues. • Custom Development: Develop CRM plugins, custom APIs and extensions where standard configuration is insufficient. • Platform Administration: Manage Power Platform environments, solutions, connections, permissions, deployment processes and governance controls. • Business Support: Translate departmental requirements into application changes and troubleshoot workflow and integration failures. Delivery and Documentation: Coordinate testing and releases, maintain solution documentation and manage specialist vendor dependencies for complex ERP/HR changes

CRM Development: Configure and enhance Dynamics 365 CRM entities, forms, views, business rules, security roles and service processes. Power Platform: Develop and maintain Canvas Apps, Model-Driven Apps, Power Pages and Power Automate workflows. ERP and HR Integration: Implement and support data flows connecting Dynamics 365 F&O and HR with CRM, portals and internal applications. Dataverse: Design tables, relationships, validation rules and access controls; maintain data quality and resolve application data issues. Custom Development: Develop CRM plugins, custom APIs and extensions where standard configuration is insufficient. Platform Administration: Manage Power Platform environments, solutions, connections, permissions, deployment processes and governance controls. Business Support: Translate departmental requirements into application changes and troubleshoot workflow and integration failures. Delivery and Documentation: Coordinate testing and releases, maintain solution documentation and manage specialist vendor dependencies for complex ERP/HR changes