Strategic Account Manager

Responsibilities: We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most strategic partner accounts, taking responsibility for their cooperation and growth on Keeta. The candidate should be hands-on, detail-oriented, hold relentlessly high standards, and operate as a business owner who understands the key levers to achieve results, driving the digitalization and food delivery development of the local catering industry. 1. Customer Relationship Management: Clearly understand the organizational structure and objectives of strategic clients, including top F&B groups and brands in the Middle East; establish long-term, friendly strategic partnerships with different key persons (KPs) within the brand and influence senior executives such as C-Level management. 2. Brand Performance Growth: Contribute to business strategy development and develop platform operation strategies aligned with the brand strategy to achieve consistent goals with clients; effectively collaborate with internal teams (marketing, operations, product, etc.) to build resources that solve brand issues, drive growth, and improve the end customer and merchant experience. 3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion, single-brand marketing, and large-scale promotional recruitment, and achieve effective results. 4. Brand Strategy Innovation: Combine the current state of the local catering industry with the value of food delivery platforms to explore new approaches and ideas in areas such as digital marketing, event operations, product operations, and food delivery store development. Requirements: 1. Customer Management Experience: 3+ years of working experience in the food delivery/aggregator space with related business collaboration experience; candidates from key account sales, channel/vendor management, or project management at vendor companies who believe they can handle external business cooperation well are welcome to apply. 2. Business Sense and Sound Judgment: Understand the partner's operating and cost structures, and make judgments and decisions based on fundamental business principles. Insight and experience in the F&B or food delivery industry are a plus. 3. Strong Communication and Writing Skills: Able to communicate effectively both internally and externally to drive common goal achievement. 4. Strong Learning Ability and an Open Mindset: Eager to explore different scenarios or business models in new battlegrounds and deliver results. 5. Fluent in both spoken and written English, able to communicate effectively in a global business environment; fluency in Arabic is preferred. Highlights: 1. Unique exposure to frontline operations: As a strategic account manager, you can fully collaborate with various stakeholders, quickly understand business models, achieve personal growth, and gain experience for future international expansion. 2. Opportunities to make a significant impact on the growth and success of our company in a new market from day one, with room for professional development and career growth within a rapidly expanding start-up. 3. A diverse team: Working with colleagues from Hong Kong and mainland China with diverse cultural and professional backgrounds, fostering mutual success and a cool, fun working environment.

1. Customer Management Experience: 3+ years of working experience in the food delivery/aggregator space with related business collaboration experience; candidates from key account sales, channel/vendor management, or project management at vendor companies who believe they can handle external business cooperation well are welcome to apply. 2. Business Sense and Sound Judgment: Understand the partner's operating and cost structures, and make judgments and decisions based on fundamental business principles. Insight and experience in the F&B or food delivery industry are a plus. 3. Strong Communication and Writing Skills: Able to communicate effectively both internally and externally to drive common goal achievement. 4. Strong Learning Ability and an Open Mindset: Eager to explore different scenarios or business models in new battlegrounds and deliver results. 5. Fluent in both spoken and written English, able to communicate effectively in a global business environment; fluency in Arabic is preferred.

1. Customer Relationship Management: Clearly understand the organizational structure and objectives of strategic clients, including top F&B groups and brands in the Middle East; establish long-term, friendly strategic partnerships with different key persons (KPs) within the brand and influence senior executives such as C-Level management. 2. Brand Performance Growth: Contribute to business strategy development and develop platform operation strategies aligned with the brand strategy to achieve consistent goals with clients; effectively collaborate with internal teams (marketing, operations, product, etc.) to build resources that solve brand issues, drive growth, and improve the end customer and merchant experience. 3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion, single-brand marketing, and large-scale promotional recruitment, and achieve effective results. 4. Brand Strategy Innovation: Combine the current state of the local catering industry with the value of food delivery platforms to explore new approaches and ideas in areas such as digital marketing, event operations, product operations, and food delivery store development.