Manor Club Manager

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role: Essential Duties and Responsibilities - Managing smooth operation of Manor Club and Apartment Lounge with highest level of services. - Maintaining healthy working environment to Manor’ associates and Lounge associates. - Review performances of each team member and planning for carrier improvement - Minimizing operational expenses - Ensures the punctuality and appearance of all Manor Club/Apartment Lounge team members, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Standard Responsibilities - Comply and adhere to the Rosewood company policies. - Take on other tasks in addition to the ones stated, in a reasonable framework. - Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. - Model the company’s culture, vision, mission, and core values at all times. - Appear as a role model to Manor Club/Apartment Lounge department. - Report any usual occurrences and any concerns to the Director Rooms. - Display hospitality skills when dealing with guests and associates. - Effective scheduling based on forecast business. - Oversees and elaborate Standard Operating Procedures when needed. - Recruitment and selection of all Manor Club/Apartment Lounge Team Members, following the guidelines when recruiting and use a competency-based approach to selecting employees. - Conducts annual Performance Development Discussions with Manor Club team members, supports them in their professional development goals. - Plans and implements effective training program for all Manor Club/Apartment Lounge team members in coordination with the Area Learning & Development Manager. - Creates and develops activities / activations for the Manor Club. - Supports Departmental Trainers through on-going feedback and assistance at monthly meetings. - Develops the skills and effectiveness of all Manor Club/Apartment Lounge team members through the appropriate training, coaching, and/or mentoring. - Ensure the team is following the sustainability program in place. - Prepares and posts monthly activity schedules. - Encourages team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. - Elaborate weekly schedules, approve vacations, etc. - Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily. - En

Essential Duties and Responsibilities: - Managing smooth operation of Manor Club and Apartment Lounge with highest level of services. - Maintaining healthy working environment to Manor’ associates and Lounge associates. - Review performances of each team member and planning for carrier improvement. - Minimizing operational expenses. - Ensures the punctuality and appearance of all Manor Club/Apartment Lounge team members, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. - Comply and adhere to the Rosewood company policies. - Take on other tasks in addition to the ones stated, in a reasonable framework. - Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. - Model the company’s culture, vision, mission, and core values at all times. - Appear as a role model to Manor Club/Apartment Lounge department. - Report any usual occurrences and any concerns to the Director Rooms. - Display hospitality skills when dealing with guests and associates. - Effective scheduling based on forecast business. - Oversees and elaborate Standard Operating Procedures when needed. - Recruitment and selection of all Manor Club/Apartment Lounge Team Members, following the guidelines when recruiting and use a competency-based approach to selecting employees. - Conducts annual Performance Development Discussions with Manor Club team members, supports them in their professional development goals. - Plans and implements effective training program for all Manor Club/Apartment Lounge team members in coordination with the Area Learning & Development Manager. - Creates and develops activities / activations for the Manor Club. - Supports Departmental Trainers through on-going feedback and assistance at monthly meetings. - Develops the skills and effectiveness of all Manor Club/Apartment Lounge team members through the appropriate training, coaching, and/or mentoring. - Ensure the team is following the sustainability program in place. - Prepares and posts monthly activity schedules. - Encourages team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. - Elaborate weekly schedules, approve vacations, etc. - Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.