Crisis & Emergency Management Manager

The Crisis & Emergency Management Manager is responsible for developing, planning, implementing, and monitoring flyadeal’s Crisis Management, Emergency Response, Business Continuity, and Health & Safety programs. The role ensures compliance with national and international requirements, industry best practices, and flyadeal standards to minimize risks and impacts on people, operations, and assets. Key Responsibilities: - Develop and oversee the implementation of the Crisis Management and Emergency Response Plan across the organization. - Coordinate and monitor exercises, drills, and simulations with internal and external stakeholders, ensuring high levels of preparedness and integration. - Maintain and update the crisis management manual and all related documentation to meet regulatory and industry standards. - Approve initial and final crisis/emergency reports, including lessons learned and recommendations. - Identify training needs, deliver workshops and seminars, and ensure effectiveness of crisis-related training programs. - Enhance crisis, emergency, and business continuity capabilities across the organization. - Monitor the development of Business Continuity Plans and provide guidance to departments. - Support departments in establishing contingency plans aligned with risk scenarios. - Participate in Business Continuity meetings, workshops, and audits. - Contribute to Health & Safety program development, monitoring, and continuous improvement. - Liaise with regulatory bodies, authorities, and government agencies regarding crisis updates, permits, and regulations. - Assist in the development and enhancement of safety processes, policies, and procedures. Requirements: - Bachelor’s degree in Aviation, Aeronautical Science, Safety or a related field. - Crisis Management and ERP certification (preferred / advantage). - Minimum 6+ years of experience in the aviation industry. - Minimum 2+ years of experience in Safety Management. - Strong knowledge of GACARs, ICAO SARPs, IATA SARPs. - Strong knowledge of Safety Management Systems (SMS). - Solid expertise in Crisis Management & Emergency Response. - Good knowledge of Business Continuity frameworks. - Behavioral Competencies - Strong communication and leadership skills. - Excellent interpersonal and collaboration skills. - High attention to detail.

Develop and oversee the implementation of the Crisis Management and Emergency Response Plan across the organization. Coordinate and monitor exercises, drills, and simulations with internal and external stakeholders, ensuring high levels of preparedness and integration. Maintain and update the crisis management manual and all related documentation to meet regulatory and industry standards. Approve initial and final crisis/emergency reports, including lessons learned and recommendations. Identify training needs, deliver workshops and seminars, and ensure effectiveness of crisis-related training programs. Enhance crisis, emergency, and business continuity capabilities across the organization. Monitor the development of Business Continuity Plans and provide guidance to departments. Support departments in establishing contingency plans aligned with risk scenarios. Participate in Business Continuity meetings, workshops, and audits. Contribute to Health & Safety program development, monitoring, and continuous improvement. Liaise with regulatory bodies, authorities, and government agencies regarding crisis updates, permits, and regulations. Assist in the development and enhancement of safety processes, policies, and procedures.