Waiter/Waitress - Fire Lake Grill House

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes, I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience! We are currently seeking a Waiter/Waitress to join our vibrant team. At Radisson Dubai Damac Hills, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences As a Waiter/Waitress, you bring a refined level of hospitality, a customer-centric approach, and a genuine passion for enhancing the dining experience to our vibrant Food & Beverage Team. Your commitment to creating memorable moments for our guests makes you a valuable asset to our team. - Greet guests warmly and escort them to their tables in a professional and friendly manner - Present menus, explain daily specials, promotions, and signature dishes - Demonstrate full knowledge of the FireLake grill concept, menu items, ingredients, and allergens - Take accurate food and beverage orders and input them correctly into the POS system - Serve food and beverages promptly according to service standards - Upsell menu items, premium beverages, and signature cocktails - Ensure guest satisfaction by checking on tables and responding efficiently to requests - Handle guest complaints professionally and escalate issues when required - Maintain cleanliness and organization of tables, service stations, and dining areas - Follow hygiene, safety, and sanitation standards at all times - Assist with table setup, mise-en-place, and closing duties - Coordinate effectively with kitchen and bar teams for smooth service flow - Ensure billing accuracy and process payments correctly Salary Band Competitive Salary provided - AED 1,600 Service Charge Average - AED 700 Accommodation provided at Al Khail Gate Qualifications - Previous experience in a restaurant or hotel F&B outlet (grill house or bar experience preferred) - Strong knowledge of food and beverage service standards - Excellent communication and interpersonal skills - Positive attitude with a guest-focused mindset - Ability to work in a fast-paced environment - Basic knowledge of POS systems - Flexibility to work shifts, weekends, and public holidays - Well-groomed and professional appearance Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Previous experience in a restaurant or hotel F&B outlet (grill house or bar experience preferred). Basic knowledge of POS systems. Flexibility to work shifts, weekends, and public holidays.

Greet guests and escort to tables; present menus and daily specials; demonstrate knowledge of FireLake grill concept, menu items, ingredients, and allergens; take accurate orders and input into POS; serve food and beverages promptly; upsell menu items and beverages; ensure guest satisfaction and respond to requests; handle guest complaints professionally; maintain cleanliness of tables and dining areas; follow hygiene, safety, and sanitation standards; assist with table setup, mise-en-place, and closing duties; coordinate with kitchen and bar teams for smooth service; ensure billing accuracy and process payments.