Job Description

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Officer- Policies & Studies of Passengers Transit Activities (26002859)Job Description Officer- Policies & Studies of Passengers Transit Activities - (26002859) Job Description Roles and ResponsibilitiesStrategy· Support departmental objectives by ensuring timely execution of administrative, operational, and reporting requirements in line with institutional standards.· Assist in implementing approved organizational policies, procedures, and compliance requirements within the department.· Maintain accurate and up-to-date documentation to support decision-making, audits, and adherence to quality and information security frameworks.· Contribute to the monitoring of departmental performance indicators, ensuring data accuracy and timely submission of reports to support planning and governance needs.· Coordinate with relevant units to ensure alignment between departmental initiatives and overall institutional priorities. Operations· Manage schedules for department heads or managers, coordinate appointments, and arrange meetings with internal and external stakeholders.· Prepare, draft, and register correspondence, circulars, and official communications; ensure timely dispatch, acknowledgment, and follow-up of pending items.· Maintain and update departmental files, records, and databases in both physical and electronic formats, ensuring confidentiality and compliance with document control procedures.· Enter permissions, attendance, and leave data into approved systems, ensuring accuracy and timely reporting.· Support onboarding and transition of employees by coordinating setup requirements such as systems access, equipment, and office resources.· Manage inventory of office supplies, initiate procurement requests, and coordinate maintenance of office and IT equipment as needed. · Participate in departmental meetings; prepare minutes, circulate summaries, and follow up on completion of action items.· Track, monitor, and close assigned tasks, suggestions, and complaints through institutional systems within approved service-level timelines.· Provide clerical and documentation support, including scanning, archiving, and organizing departmental records in line with information security protocols.· Coordinate with HR and related units for employee matters including leaves, training, certificates, and separations.· Support coordination for internal and external visits, ensuring readiness of materials, logistics, and follow-up documentation. Product / Process Improvement· Maintain systematic and secure filing systems, ensuring compliance with approved document control and information security standards.· Recommend enhancements to administrative workflows, reporting formats, and documentation procedures to improve accuracy and efficiency.· Participate in training and awareness programs on new administrative systems, digital tools, and information security practices.· Contribute to continuous improvement efforts by sharing insights and feedback from day-to-day operations to strengthen departmental effectiveness. Qualifications Education:High School/ Diploma in related fieldExperience:2+ Years in case of Diploma (5+ years in case of High School) in related field Job Category: AdministrationAdvertiser: Roads and Transport AuthorityDepartment: Planning & Business DevelopmentEducational-level: Secondary School Required Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 25/09/2026Unposting Date: 25/10/2026

Responsibilities

Roles and Responsibilities

Strategy

• Support departmental objectives by ensuring timely execution of administrative, operational, and reporting requirements in line with institutional standards.

• Assist in implementing approved organizational policies, procedures, and compliance requirements within the department.

• Maintain accurate and up-to-date documentation to support decision-making, audits, and adherence to quality and information security frameworks.

• Contribute to the monitoring of departmental performance indicators, ensuring data accuracy and timely submission of reports to support planning and governance needs.

• Coordinate with relevant units to ensure alignment between departmental initiatives and overall institutional priorities.

Operations

• Manage schedules for department heads or managers, coordinate appointments, and arrange meetings with internal and external stakeholders.

• Prepare, draft, and register correspondence, circulars, and official communications; ensure timely dispatch, acknowledgment, and follow-up of pending items.

• Maintain and update departmental files, records, and databases in both physical and electronic formats, ensuring confidentiality and compliance with document control procedures.

• Enter permissions, attendance, and leave data into approved systems, ensuring accuracy and timely reporting.

• Support onboarding and transition of employees by coordinating setup requirements such as systems access, equipment, and office resources.

• Manage inventory of office supplies, initiate procurement requests, and coordinate maintenance of office and IT equipment as needed.

• Participate in departmental meetings; prepare minutes, circulate summaries, and follow up on completion of action items.

• Track, monitor, and close assigned tasks, suggestions, and complaints through institutional systems within approved service-level timelines.

• Provide clerical and documentation support, including scanning, archiving, and organizing departmental records in line with information security protocols.

• Coordinate with HR and related units for employee matters including leaves, training, certificates, and separations.

• Support coordination for internal and external visits, ensuring readiness of materials, logistics, and follow-up documentation.

Product / Process Improvement

• Maintain systematic and secure filing systems, ensuring compliance with approved document control and information security standards.

• Recommend enhancements to administrative workflows, reporting formats, and documentation procedures to improve accuracy and efficiency.

• Participate in training and awareness programs on new administrative systems, digital tools, and information security practices.

• Contribute to continuous improvement efforts by sharing insights and feedback from day-to-day operations to strengthen departmental effectiveness.

Officer- Policies & Studies of Passengers Transit Activities

Job Description

Requirements

Responsibilities

Skills Required

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