Chief Analyst- IT Governance & Quality Assurance

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Chief Analyst- IT Governance & Quality Assurance (26002093)Job Description Chief Analyst- IT Governance & Quality Assurance - (26002093) Job Description Job Purpose: Drive enterprise-wide technology-quality governance by crafting rigorous standards, leading comprehensive audit programs and steering maturity improvements. Safeguard regulatory compliance and elevate digital-service excellence across RTA’s applications and channels.Roles and Responsibilities:Strategy• Establish technology-quality policies, frameworks and KPIs, aligning digital systems with RTA governance, risk, and compliance mandates.• Prioritize corrective-action roadmaps and budget needs based on governance-maturity assessments and stakeholder objectives.Operations• Schedule and run internal and external quality audits, retaining evidence and briefing leadership through formal management-review meetings.• Monitor Application Governance Framework adherence from development to retirement, issuing periodic compliance reports and follow-up actions.• Maintain quality-information systems, dashboards, and statutory reports to ensure timely, accurate KPI visibility.• Provide expert consultation to sectors, vendors, and audit teams, classifying issues and coordinating rapid resolution within agreed SLAs.Process Improvement• Analyze audit trends and non-conformities, recommending process redesigns and tool enhancements that boost system efficiency and user satisfaction.• Deliver training and workshops that expand internal-auditor capability and embed a culture of continuous improvement. Qualifications Job Qualifications & Requirements: Education : Bachelor’s or Master’s degree in Industrial Engineering, Transport Planning, or Data AnalyticsExperience: 3+ years in case of Master's degree; 5+ years in case of Bachelor's degree in related areaQualifications: ISO, ITIL, COSO, and other governance standards such as COBIT, Governance of Enterprise IT CGEIT) ISO, Business Continuity, risk or audit, TOGAF, ISO 9000, ISO Lead Auditor, Governance of Enterprise IT(CGEIT), Guidance for the governance of organizations ISO 37000, ICA Specialist Certificate in Corporate Governance, Guidance on governance ISO 21505, Risk Management ISO 31000, IT Governance Management System ISO 38500. Job Category: Information Technology TechnicianAdvertiser: Roads and Transport AuthorityDepartment: Technology Strategy & GovernanceEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 31/07/2026Unposting Date: 31/08/2026

Education: Bachelor’s or Master’s degree in Industrial Engineering, Transport Planning, or Data Analytics. Experience: 3+ years with Master’s degree; 5+ years with Bachelor’s degree in related area. Certifications listed: ISO, ITIL, COSO, COBIT, Governance of Enterprise IT (CGEIT), ISO 9000, TOGAF, ISO 37000, ICA Specialist Certificate in Corporate Governance, ISO 21505, ISO 31000, ISO 38500.

Strategy: Establish technology-quality policies, frameworks and KPIs; align digital systems with RTA governance, risk, and compliance mandates. Prioritize corrective-action roadmaps and budget needs based on governance-maturity assessments and stakeholder objectives. Operations: Schedule and run internal and external quality audits; maintain evidence and brief leadership through management-review meetings. Monitor Application Governance Framework adherence from development to retirement; issue periodic compliance reports and follow-up actions. Maintain quality-information systems, dashboards, and statutory reports for KPI visibility. Provide expert consultation to sectors, vendors, and audit teams; classify issues and coordinate rapid resolution within SLAs. Process Improvement: Analyze audit trends and non-conformities; recommend process redesigns and tool enhancements; deliver training and workshops to expand internal-auditor capability and drive continuous improvement.