Agile Delivery Manager

Job Purpose At Emirates IT, we are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. As a valued member of our team, you will play a pivotal role in managing and optimizing our integration landscape, ensuring smooth data flow and system interoperability across our enterprise platforms. If you are passionate about creating seamless integration solutions and driving technological excellence, we invite you to apply and to contribute to the success of Emirates Group. Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive success at the Emirates Group. The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams, either within a Release Train or outside, to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. The Agile Delivery Manager may be responsible for managing several concurrent high visibility initiatives using agile/hybrid methods, in a fast paced environment that may involve multiple business units. In this role you will: - Facilitate key ceremonies such as PI planning and Review, and play a consultative role to help put in place the appropriate people, process, and tools supporting the Agile framework and coaching members of the team as needed to optimize the efficiency of the Release Train team. - Act as a Champion in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit initiatives of all sizes with the appropriate level of planning and provide the right balance of agility and predictability based on PMI-ACP principles. - Build a trusting and safe environment where problems can be raised without fear of blame or retribution, with an emphasis on healing and problem-solving. Protect and provide all support to the team/s using a servant leadership style whenever possible and lead by example. Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution. - Lead the Integrated Programme Planning (Lean Start Up). Working with portfolio teams and supporting the Technical Product Manager, drive and facilitate decomposition of Epic Roadmaps into Integrated Program backlog/plans (Features), ready for hand off into team level backlogs. - Drive Quality and ensure the Definition of Done (DOD) is being followed; ensures each team member is fully engaged in the stories and making a meaningful contribution. Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintain an agile project management tool (e.g. ScrumDesk, JIRA, etc.). - Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work; leveraging cross functional team skills to improve product backlog throughput; and mentoring and developing team members. Attend regular stand-ups and scrum of scrums, in order to understand the team's progress and issues, and to flag up to the team, where necessary, any important external issues of which they need to be aware. - Supports the Technical Product Manager in managing business expectations and transparency in both product backlog and schedule for all initiatives. Supports IT Service Manager on service management, service performance and continuous improvements. - Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management. Implement an agile governance with key ceremonies, drives continuous improvement with constant assessments of velocity (team story point throughput), defect percentage improvements etc. and also ensures that required governance and ceremonies are in place to give visibility and transparency to business stakeholders. - Assist with the cost estimation / sizing exercise for both near term and future initiatives and assists with preparing total cost of ownership with the product team, maintains the actuals within the allocated budget and also ensure that forecasting for all the demands are accurately done for the FY. - Together with the Product team, supports the RFx phases in the procurement process and the scheduling of such activities in relation to the product lifecycle. Qualification To be considered for the role, you must meet the below requirements: - Degree in Computer Science or equivalent - Proven leadership and project delivery experience in a matrix organisation

Facilitate key ceremonies such as PI planning and Review, and provide consultative support to implement appropriate people, processes, and tools for the Agile framework; coach team members and optimize Release Train performance; blend traditional project management with Agile approaches per PMI-ACP principles; foster a safe, blame-free environment and practice servant leadership; drive Integrated Programme Planning (Lean Start Up) and decompose Epic Roadmaps into Integrated Program backlogs; ensure Quality and Definition of Done, maintain agile tools (e.g., ScrumDesk, JIRA); remove roadblocks and mentor team members; manage product backlog and schedule transparency with IT Service Manager; implement continuous process improvements and agile governance; assist with cost estimation, budgeting, and forecasting; support RFx phases in procurement and product lifecycle scheduling.