Senior Manager IT Enterprise Delivery

Responsibilities What You'll Be Responsible For As The Senior Manager - Enterprise Delivery, You Will • Lead and evolve the Enterprise Delivery Practice, establishing governance, standards, frameworks, and controls to ensure consistent and successful project delivery across the organization. • Oversee the end-to-end IT project portfolio, providing executive-level visibility of project health, risks, dependencies, budgets, and benefits realization. • Chair governance forums, steering committees, and project review boards to ensure alignment with strategic objectives and delivery commitments. • Drive portfolio planning, forecasting, and budget oversight while optimizing resource utilization and vendor spend. • Manage large-scale vendor-led initiatives, ensuring delivery against contractual obligations, SLAs, quality standards, and business expectations. • Lead RFP processes, vendor evaluations, contract reviews, and Statements of Work (SOW) negotiations to secure optimal delivery outcomes. • Partner with senior business and IT stakeholders to align delivery roadmaps with organizational priorities and digital transformation goals. • Govern enterprise-wide delivery risk management, ensuring compliance with audit, regulatory, and corporate governance requirements. • Build a high-performing delivery organization through workforce planning, capability development, and effective resource allocation. • Drive continuous improvement across delivery methodologies, tools, templates, lessons learned, and communities of practice. Qualifications What We're Looking For Qualifications • Bachelor's Degree in Computer Science, Information Technology, Business, or a related discipline. • Master's degree is advantageous. • PMP or PRINCE2 Practitioner certification is required. • Agile certification such as CSM, SAFe, or equivalent preferred. • MSP or equivalent Programme Management certification is an advantage. Experience • 8+ years of experience delivering complex IT projects and programmes across Agile, Waterfall, and Hybrid environments. • 5+ years leading multidisciplinary technology delivery teams. • Proven experience managing enterprise portfolios and large-scale transformation initiatives. • Strong track record in vendor governance, third-party management, and commercial negotiations. • Experience managing RFPs, vendor selection processes, and contractual engagements. • Demonstrated budget ownership and financial management expertise. Key Skills • Deep expertise in Agile, Scrum, Kanban, SAFe, PMI, PRINCE2, and Hybrid delivery frameworks. • Strong understanding of portfolio and programme management practices. • Proficiency with Jira, Azure DevOps, MS Project, Confluence, and related delivery tools. • Excellent executive stakeholder management and communication skills. • Strong commercial acumen with experience reviewing contracts, SOWs, and SLAs. • Exceptional leadership, planning, governance, and risk management capabilities. • Ability to lead through influence and drive alignment across complex stakeholder groups. About Us EKFC ( https://www.emiratesflightcatering.com/about-us/): Build Your Future With Us At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams. Why Work With Us At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day. You’ll Be Part Of • A globally recognised organisation within the Emirates Group ecosystem • A diverse, multicultural workforce united by shared standards and values • A fast‑paced, operational environment where responsibility and professionalism matter • A workplace that values integrity, accountability, and continuous improvement Life at EKFC What You Can Expect • Collaborative and approachable leadership • A diverse, multicultural team • Open communication and transparency Rewards & Benefits We offer a competitive benefits package designed to support your well-being: • Competitive salary and benefits • Two duty meals provided at EKFC • Health and wellness coverage • Paid time off and public holidays • Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy • Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels) • Learning and development support • Team events and engagement activities (Benefits may vary by role and location.) Our Recruitment Journey Our recruitment process is designed to be transparent and respectful: • Application review • Initial interview or assessment • Technical Interview & Case Study presentation • Background Check • Employment Contract We aim to keep candidates informed every step of the way. (The recruitment and interview process may vary depending on the role.) Show more Show less

Bachelor's Degree in Computer Science, Information Technology, Business, or a related discipline. Master's degree is advantageous. PMP or PRINCE2 Practitioner certification is required. Agile certification such as CSM, SAFe, or equivalent preferred. MSP or equivalent Programme Management certification is an advantage.

Lead and evolve the Enterprise Delivery Practice, establishing governance, standards, frameworks, and controls to ensure consistent and successful project delivery across the organization. Oversee the end-to-end IT project portfolio, providing executive-level visibility of project health, risks, dependencies, budgets, and benefits realization. Chair governance forums, steering committees, and project review boards to ensure alignment with strategic objectives and delivery commitments. Drive portfolio planning, forecasting, and budget oversight while optimizing resource utilization and vendor spend. Manage large-scale vendor-led initiatives, ensuring delivery against contractual obligations, SLAs, quality standards, and business expectations. Lead RFP processes, vendor evaluations, contract reviews, and Statements of Work (SOW) negotiations to secure optimal delivery outcomes. Partner with senior business and IT stakeholders to align delivery roadmaps with organizational priorities and digital transformation goals. Govern enterprise-wide delivery risk management, ensuring compliance with audit, regulatory, and corporate governance requirements. Build a high-performing delivery organization through workforce planning, capability development, and effective resource allocation. Drive continuous improvement across delivery methodologies, tools, templates, lessons learned, and communities of practice.