Key Account Executive

Job Purpose To execute the company’s sales strategies by managing assigned key accounts, building strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service within the assigned area. - Key Responsibilities Sales & Target Achievement - Achieve or exceed assigned sales targets for specific products in the designated territory or accounts. - Ensure implementation of monthly and quarterly activity plans to support target delivery. Key Account Management - Maintain and grow relationships with assigned key accounts, acting as the primary point of contact. - Ensure proper documentation of all key account activities and maintain updated customer files. - Support the execution of commercial agreements and promotional initiatives. Market Intelligence - Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends. - Monitor competitor performance and suggest strategic actions to improve market positioning. Customer Relationship Management - Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers. - Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty. Reporting and Forecasting - Submit accurate and timely reports on sales performance, account status, and field activities. - Assist in forecasting demand and provide feedback to support sales planning and inventory control. Team Collaboration - Collaborate with the wider sales and marketing team to align on goals and campaigns. - Support field activities, conferences, and promotional events when required. Compliance and Resource Utilization - Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations. - Optimize the use of company-provided tools and resources to maximize customer engagement and business impact. - Qualification & Experience (Internal) - At least 3 years’ experience as executive medical rep with two years 100% and one year 95% sales achievement. - Strong ability to build and maintain client relationships. - Effective communication, negotiation, and presentation skills in both English and Arabic. - Demonstrated ability to meet or exceed sales targets. - Qualification & Experience (External) - Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field. - 3–4 years as key account experience in the pharmaceutical company. - Strong ability to build and maintain client relationships. - Effective communication, negotiation, and presentation skills in both English and Arabic. - Demonstrated ability to meet or exceed sales targets. - Key Competencies - Good understanding of the healthcare and pharmaceutical market in Saudi Arabia. - Commercially driven with a focus on achieving measurable outcomes. - Strong interpersonal skills and customer-centric mindset. - Ability to analyze territory and account data to identify opportunities. - Self-motivated, organized, and capable of managing multiple accounts effectively. - Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).

Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field. 3–4 years as key account experience in a pharmaceutical company. At least 3 years’ experience as executive medical rep with two years 100% and one year 95% sales achievement; strong ability to build and maintain client relationships; effective communication, negotiation, and presentation skills in both English and Arabic; demonstrated ability to meet or exceed sales targets.

Achieve or exceed assigned sales targets for specific products in the designated territory or accounts. Ensure implementation of monthly and quarterly activity plans to support target delivery. Maintain and grow relationships with assigned key accounts, acting as the primary point of contact. Ensure proper documentation of all key account activities and maintain updated customer files. Support the execution of commercial agreements and promotional initiatives. Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends. Monitor competitor performance and suggest strategic actions to improve market positioning. Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers. Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty. Submit accurate and timely reports on sales performance, account status, and field activities. Assist in forecasting demand and provide feedback to support sales planning and inventory control. Collaborate with the wider sales and marketing team to align on goals and campaigns. Support field activities, conferences, and promotional events when required. Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations. Optimize the use of company-provided tools and resources to maximize customer engagement and business impact.