Specialist, Asset Services

As a Specialist, Asset Servicing, you will be a key player in our SSO team, dedicated to delivering exceptional custody services. Your expertise will be instrumental in managing client relationships, ensuring compliance, and driving the overall efficiency of our custody operations. Responsible for the end to end corporate actions processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience. Responsible for daily monitoring and processing of Corporate Actions processes covering Domestic and Regional and International Market for both mandatory and voluntary specific corporate actions functions of diverse products like equities mutual funds, fixed income , hedge fund , structured funds , ETF and ensuring highest quality of client service delivery as per international standards. Responsible for handling moderately intricate to extremely complex corporate action events across Local, Regional, International Markets. Processing responsibilities include the receipt of market / sub custodian announcements, the scrubbing/comparison of data, and the notification of corporate action events to client. Reconciliation of client positions with respective sub custodians and markets and monitors appropriate posting of accruals and entitlements to client accounts. For all voluntary events is responsible for soliciting and receiving responses from the clients and for submitting these instructions to the respective sub custodians / markets / agents / processing bank prior to their deadline dates. Ensure to track and respond to internal and external clients queries by providing clear detailed corporate actions information in line with the relevant market rules and regulations and corporate actions best practise. Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely corporate actions processing. Responsible to have excellent knowledge related to corporate actions swift messages and usages of the same. Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals. Articulates information clearly and presents information effectively and confidently when working with others. Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas. Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA. Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost. Asset Services: Responsible for Corporate Actions, support Tax Reclaims, Proxy Services, Network Management Support, Income Management, Reconciliation. Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to AVP. Validate all data entered into the system and forward to AVP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to AVP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the AVP. Corporate Actions / support Tax Reclaims/ Proxy: Monitoring sources for Corporate Action Announcements (Newspapers, Bloomberg, Reuters, Sub-Custodians, Local Market Websites) and submitting information to officer / another specialist for input into the system, supporting Tax Reclaims and Proxy Services. Validate all transactions entered by officer / another specialist into the custody system and ensuring that transactions are processed appropriately. Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to AVP. Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to AVP and Middle Office any potential over drafts or if client is at risk of being insufficient. SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for AVP to Authorize. Second Level of SWIFT generation process. Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the AVP. Ad Hoc Requests: Supporting the AVP as required for business-as-usual matters and projects and initiatives. Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to AVP for review. &nbs

End-to-end corporate actions processing in custody operations, including monitoring, scrubbing data, notifying clients, and ensuring timely execution in line with market rules and regulations. Handle moderately to extremely complex corporate action events across local, regional, and international markets for equities, mutual funds, fixed income, hedge funds, structured funds, and ETFs. Reconcile client positions with sub-custodians and markets, post accruals and entitlements, and manage voluntary events by obtaining client responses and submitting instructions before deadlines. Communicate with Markets, Sub-Custodians, Agents, Issuers, Depositories, Brokers, and other stakeholders to ensure accurate processing; demonstrate knowledge of corporate actions swift messages. Track and respond to client queries with clear information. Participate in projects, system changes, and new client requirements, and implement improvements to reduce manual intervention and cost. Support Asset Services tasks (Tax Reclaims, Proxy Services, Income Management, Reconciliation) and Cash/FX Settlement including validation and escalation of discrepancies. Daily position and cash reconciliations, escalation to AVP as needed. Validate and sign vouchers for FX/Cash where required. Monitor KPIs/KRIs and capacity planning, raise incidents for review, and support ad hoc requests and risk controls. Adhere to controls and procedures to ensure client satisfaction and efficient operations.