Food & Beverage Captain

Key Responsibilities 1. Guest Experience Excellence • Deliver luxury-level personalized service to all guests. • Welcome and escort guests when required. • Anticipate guest needs and preferences. • Handle guest complaints promptly and professionally. • Ensure VIP guests receive special attention and recognition. 2. Operational Leadership • Supervise daily restaurant or outlet operations during shifts. • Assign sections and responsibilities to service staff. • Monitor the quality and timing of food and beverage service. • Ensure all tables are set according to brand standards. • Maintain smooth communication between service team and kitchen.

Key Responsibilities: 1. Guest Experience Excellence - Deliver luxury-level personalized service to all guests. - Welcome and escort guests when required. - Anticipate guest needs and preferences. - Handle guest complaints promptly and professionally. - Ensure VIP guests receive special attention and recognition. 2. Operational Leadership - Supervise daily restaurant or outlet operations during shifts. - Assign sections and responsibilities to service staff. - Monitor the quality and timing of food and beverage service. - Ensure all tables are set according to brand standards. - Maintain smooth communication between service team and kitchen.