IHG Hotels & Resorts

Minibar Supervisor - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Ras Al Khaimah, UAEPosted 1 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand. Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting. At InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, we are looking for a dedicated and detail-oriented Minibar Supervisor to join our Food & Beverage team. As a Minibar Supervisor, you will oversee the daily minibar operations across our guest rooms and suites, ensuring efficient service, accurate billing, effective inventory control and the highest standards of presentation. You will lead and support the minibar team while working closely with other departments to deliver a seamless and personalised guest experience. A little taste of your day-to-day: Every day is different, but you’ll mostly be: • Supervising daily minibar operations, including room checks, replenishment and stock management. • Leading, training and guiding minibar attendants to ensure consistent service standards. • Monitoring minibar consumption, billing accuracy and inventory records to minimise discrepancies and revenue losses. • Conducting regular stock counts, monitoring product expiry dates and ensuring proper stock rotation. • Coordinating with Housekeeping, Front Office and other F&B teams to ensure smooth operations. • Managing daily task assignments, schedules and operational priorities. • Handling guest requests and concerns promptly and professionally.

Requirements

No distinct 'Requirements' section found in the posting.

Responsibilities

Overseeing daily minibar operations, supervising and training minibar attendants, monitoring consumption and billing accuracy, conducting regular stock counts and stock rotation, coordinating with Housekeeping and Front Office, managing daily tasks and schedules, handling guest requests and concerns.

Skills

  • minibar operations
  • inventory control
  • stock management
  • team supervision
  • guest service
  • billing accuracy
  • stock rotation
  • training and coaching
  • interdepartmental coordination
  • task scheduling

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