Front Office Intern at InterContinental Fujairah Resort

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence. What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort. Your Day to Day The Front Office Intern supports the daily operations of the Front Office Department, gaining practical experience in front desk services, telephone operations, and bell desk activities. The role focuses on delivering warm, professional, and efficient guest service while assisting with guest arrivals and departures, handling telephone inquiries, managing luggage, and coordinating guest requests with other hotel departments. The intern is expected to maintain the hotel’s service standards, demonstrate a positive attitude, and contribute to creating a welcoming and memorable guest experience. Some of your main role responsibilities are: • Welcome guests warmly and assist with check-in, check-out, registration, and general front desk operations under supervision. • Answer incoming telephone calls professionally, direct calls to the appropriate departments, handle inquiries, and relay messages accurately. • Assist guests with luggage handling, delivery, storage, and collection during a

The Front Office Intern supports the daily operations of the Front Office Department, gaining practical experience in front desk services, telephone operations, and bell desk activities. The role focuses on delivering warm, professional, and efficient guest service while assisting with guest arrivals and departures, handling telephone inquiries, managing luggage, and coordinating guest requests with other hotel departments. The intern is expected to maintain the hotel’s service standards, demonstrate a positive attitude, and contribute to creating a welcoming and memorable guest experience.