Security Officer

About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury. Your Day to Day As a Security Officer, you will be responsible for maintaining all aspects of security within the hotel premises ensuring safety and security of guests, visitors and employees at all times. Key responsibilities include: • Maintain a visible and professional security presence throughout the hotel and its surrounding areas. • Conduct regular patrols of guest areas, back-of-house areas, staff facilities, entrances, parking areas, and other designated locations. • Monitor access points and ensure that only authorised individuals have access to restricted areas. • Monitor CCTV and other security systems in accordance with hotel procedures. • Respond promptly and professionally to security incidents, emergencies, alarms, and guest or colleague concerns. • Prepare accurate and timely incident reports and maintain appropriate security records. • Assist in managing situations involving lost and found property, suspicious activity, disturbances, or other security concerns. • Support the investigation of incidents and provide relevant information to the Security leadership team. • Ensure that hotel keys, access cards, equipment, and other security-sensitive items are handled and controlled appropriately. • Monitor contractor, supplier, and visitor access in accordance with established procedures. • Support the safe movement and management of guests and colleagues during emergencies or evacuations. • Assist with emergency response procedures, including fire, medical, and other incidents, as required. • Maintain awareness of hotel activities, VIP movements, special events, and other situations that may require additional security attention. • Liaise professionally with local authorities and emergency services when required and under the direction of management. • Ensure compliance with hotel security policies, IHG standards, and applicable local regulations. • Maintain confidentiality regarding guest, colleague, and hotel information. • Provide professional and courteous assistance to guests while maintaining appropriate security standards. • Support other departments when required to ensure the overall safety and smooth operation of the hotel. What We Need From You Ideally, you'll have some or all of the following competencies and experience we're looking for: • Previous experience in hotel security, hospitality security, corporate security, law enforcement, military service, or a related field is preferred. • Previous experience in a luxury or five-star hotel environment would be an advantage. • Strong observation and situational awareness skills. • Excellent communication and interpersonal skills. • Professional appearance, conduct, and a strong sense of responsibility. • Ability to remain calm and make sound decisions during emergency or challenging situations. • Good understanding of security, safety, and emergency procedures. • Ability to communicate effectively with guests, colleagues, contractors, and external authorities. • Physically capable of conducting regular patrols and remaining active throughout the shift. • Basic comp