Staff Accommodation Supervisor / General Technician at InterContinental Residences Dubai Business Bay

InterContinental Residences Dubai Business Bay is seeking a dedicated, organized, and service-driven Staff Accommodation Supervisor / General Technician. This role is responsible for overseeing staff accommodation operations while supporting HR activities and handling technical and maintenance duties to ensure a safe, comfortable, and fully compliant living and recreational environment for employees. You will play a key role in maintaining accommodation standards, staff facilities, regulatory compliance, and emergency preparedness in line with IHG and UAE requirements. Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a Staff Accommodation Supervisor / General Technician, your attention to detail, organizational skills, and commitment to quality will directly contribute to the well-being of our colleagues and the overall success of our operation. Your Day-to-Day Every day is different, but you’ll mostly be: Staff Accommodation & Welfare Management • Oversee staff housing, including allocation, room changes, and upkeep of accommodations. • Ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in, with all amenities complete, including linens and welcome kits. • Ensure staff living areas meet safety, hygiene, and comfort standards at all times. • Monitor occupancy, resolve accommodation-related issues, and maintain accurate records. • Welcome new employees, assist with airport pickups and local relocations, and ensure smooth onboarding. Provide information on bus transport, nearby clinics, restaurants, and grocery stores. • Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies, ensuring adequate stock levels. • Coordinate with contracted pest control providers and initiate pest control treatments in staff accommodation every three months. • Coordinate with Heads of Department to initiate and schedule monthly apartment audits to ensure compliance with accommodation standards. • Ensure staff accommodation is fully compliant with HR audits, RLR audits, and all applicable UAE staff accommodation regulations and standards. • Act as the primary point of contact for all staff accommodation-related inquiries, issues, and coordination. Staff Fun Hub & Recreational Facilities Management • Ensure the staff fun hub is clean, safe, and well maintained at all times. • Maintain and monitor all recreational and utility equipment, including bicycles, PlayStation units, billiard tables, computers, table tennis equipment, washing machines, refrigerators, and other related facilities. • Arrange timely repair, servicing, or replacement of damaged or faulty equipment. • Maintain and monitor CCTV and biometric access systems within the fun hub. • Ensure that only authorized hotel employees have access to the staff fun hub and enforce access control procedures. General Technician Duties • Carry out basic maintenance and repair works in staff accommodations and staff facilities (electrical, plumbing, carpentry, and minor AC works). • Conduct routine inspections of rooms, common areas, and recreational facilities to identify and rectify faults. • Respond promptly to maintenance requests and emergencies. • Coordinate with external contractors and main engineering teams for major repairs. • Ensure proper use and care of tools, equipment, and spare parts. Safety, Emergency & Compliance • Coordinate with the Security Manager to plan, initiate, and conduct emergency fire drill training for staff accommodation and staff facilities. • Ensure staff are aware of fire safety procedures, evacuation plans, and emergency assembly points. • Support regular inspections of fire safety equipment and emergency systems in staff areas. Administration & Reporting • Prepare reports on accommodation occupancy, maintenance activities, apartment audit findings, fun hub maintenance, HR support activities, and safety drills. • Ensure compliance with internal policies, health and safety regulations, audit requirements, and hotel standards. Team Leadership & Collaboration • Foster a positive,

Staff Accommodation & Welfare Management: Oversee staff housing, including allocation, room changes, and upkeep of accommodations; ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in with complete amenities; ensure staff living areas meet safety, hygiene, and comfort standards; monitor occupancy, resolve accommodation-related issues, and maintain accurate records; assist with onboarding and relocation information; maintain accommodation inventory; coordinate with pest control providers and initiate pest control treatments every three months; coordinate monthly apartment audits to ensure compliance with standards; ensure compliance with HR audits, regulatory standards, and UAE staff accommodation regulations; act as primary point of contact for staff accommodation inquiries. Staff Fun Hub & Recreational Facilities Management: Ensure the staff fun hub is clean, safe, and well maintained; monitor all recreational and utility equipment; arrange timely repair or replacement of damaged equipment; maintain CCTV and biometric access systems and enforce access control procedures. General Technician Duties: Carry out basic maintenance and repair works in staff accommodations and facilities (electrical, plumbing, carpentry, minor AC works); conduct routine inspections of rooms and facilities to identify faults; respond to maintenance requests and emergencies; coordinate with external contractors and main engineering teams for major repairs. Safety, Emergency & Compliance: Coordinate with Security to plan and conduct emergency fire drill training; ensure staff awareness of fire safety procedures and evacuation plans; support regular inspections of fire safety equipment. Administration & Reporting: Prepare reports on occupancy, maintenance activities, audits, and safety drills; ensure compliance with internal policies and regulations. Team Leadership & Collaboration: Foster a positive working environment and collaborate with departments to deliver facilities and accommodation services.