Restaurant Host - Mezzaluna - InterContinental Residence Suites® Dubai Festival City

Do you see yourself as a Restaurant Host for MezzaLuna at InterContinental Residence Suites® Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. A little taste of your day-to-day: • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards. • Ensure restaurant operating equipment is clean and in working order. • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy. • Welcoming guests to the Restaurant, by using the Restaurant name. • Inquiring if they have a reservation and noting it in the reservation book if they do. • Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book. • Being attentive to guest requests. • Escort guests to their preferred table or reserved table and seat guests according to restaurant standards. • Take telephone bookings and document in the Reservation book according to restaurant standards. • Train servers and runners as per SOP. • Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor. • Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus. • Might assist with food and beverage service. • Maintain detailed knowledge of menu, including daily specials. • Ensure tables are cleared quietly and efficiently. • Carry food and beverage trays in a safe manner to minimize breakages. • Complete dockets accurately and clearly. • Maintain current information on all general activities of the hotel. • Task related administrational tasks. • Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book. • Being attentive to guest requests. • Escort guests to their preferred table or reserved table and seat guests according to restaurant standards. • Take telephone bookings and document in the Reservation book according to restaurant standards. • Train servers and runners as per SOP. • Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor. • Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus. • Might assist with food and beverage service. • Maintain detailed knowledge of menu, including daily specials. • Ensure tables are cleared quietly and efficiently. • Carry food and beverage trays in a safe manner to minimize breakages. • Complete dockets accurately and clearly. • Maintain current information on all general activities of the hotel. • Task related administrational tasks. What we need from you: • Great communication skills. • Abil