Finance and Business Support Manager

About the role

Requirements

Responsibilities

• Lead the Finance & Business Support function and ensure the effective operation of all finance activities in line with IHG standards.
• Develop and manage annual budgets, forecasts, and financial plans to support business objectives.
• Prepare accurate monthly, quarterly, and annual financial reports and performance analyses.
• Monitor financial performance, KPIs, and departmental P&Ls, providing recommendations to improve profitability and operational efficiency.
• Ensure compliance with IHG policies, accounting standards, local regulations, and statutory reporting requirements.
• Maintain strong internal controls, safeguard hotel assets, and oversee financial risk management.
• Coordinate internal, external, and IHG audits, ensuring timely resolution of audit findings.
• Manage cash flow, working capital, payroll, and capital expenditure (CAPEX) activities.
• Partner with the General Manager and Department Heads to support strategic planning and commercial decision-making.
• Drive cost control initiatives while maintaining service quality and operational excellence.
• Lead, coach, and develop the Finance & Business Support team to ensure high performance and continuous professional growth.
• Promote collaboration across departments and support continuous process improvement initiatives.
• Perform any additional duties assigned by the General Manager in support of the hotel's business objectives.

Skills

• Budgeting
• Forecasting
• Financial reporting
• P&L analysis
• KPI monitoring
• Internal controls
• Cash flow management
• Working capital management
• Payroll management
• Capital expenditure (CAPEX) management
• Auditing (internal/external/IHG audits)
• Strategic planning
• Cost control
• Financial risk management
• Team leadership and development