Hotel Driver-Transportation & Guest Service Ambassador at InterContinental Residences Dubai Business Bay

At InterContinental Residences Dubai Business Bay, we are seeking a professional, service-oriented, and reliable Hotel Driver to support our guests and residents through safe transportation services while assisting with Bell Services operations to deliver exceptional arrival and departure experiences. This role is designed for a hospitality professional who takes pride in providing warm, personalized service, maintaining high safety standards, and creating positive first and last impressions for every guest. This is more than a driving role. InterContinental Residences Dubai Business Bay represents refined residential luxury, where every guest interaction matters. As a Hotel Driver, you will play an important role in ensuring seamless transportation, supporting luggage handling, and assisting guests throughout their journey while upholding the highest standards of hospitality and professionalism. Why This Role Matters Exceptional guest experiences begin the moment a guest arrives. As a Hotel Driver, you will support both transportation and Bell Services operations, ensuring guests and residents experience comfort, convenience, and genuine hospitality from arrival through departure. Your contribution helps create memorable first impressions, supports operational efficiency, and reinforces the luxury service standards that define our brand. Be Part of Every Journey You will serve as both a transportation ambassador and a valued member of the Front Office team, supporting guest arrivals, departures, and daily transportation requirements. From airport transfers and vehicle operations to luggage assistance and guest escorting, every interaction contributes to a seamless and memorable guest experience. What We'll Support You to Do • Deliver Exceptional Service: Create positive guest experiences through professional transportation and arrival assistance • Build Hospitality Skills: Develop expertise in luxury guest service and Front Office operations • Grow Your Career: Gain valuable experience within a world-class hospitality environment The Gig Reporting to the Assistant Front Office Manager / Director of Rooms, the Hotel Driver supports guest transportation requirements while assisting Bell Services operations to ensure smooth arrivals, departures, and guest movements throughout the property. • The Opportunity: Join a luxury residential hospitality environment where service excellence matters • The Strategy: Deliver safe, efficient, and personalized guest assistance at every touchpoint • The Impact: Contribute to memorable guest experiences and operational excellence You will be responsible for operating company vehicles safely, assisting with guest luggage, supporting transportation logistics, and ensuring every guest interaction reflects the InterContinental brand. Stay Human At InterContinental, every detail matters. This role is about more than transportation—it is about creating welcoming experiences, building guest confidence, and delivering genuine hospitality through professionalism, care, and attention to detail. Your Day-to-Day No two days are the same; your responsibilities will include, but are not limited to: Transportation Services • Safely transport guests, residents, and colleagues as assigned • Provide airport transfer and local transportation services when required • Ensure vehicles are clean, presentable, and maintained to brand standards • Conduct routine vehicle inspections and report maintenance concerns promptly Guest Arrival & Departure Experience • Welcome guests warmly upon arrival and departure • Assist with luggage handling, storage, and delivery to guestrooms or residences • Escort guests to their rooms and provide basic property information when required • Support smooth check-in and check-out experiences in collaboration with Front Office colleagues Bell Services Support • Assist Bell Attendants with luggage movement and guest requests • Coordinate transportation schedules and guest logistics efficiently • Support VIP arrivals, group arrivals, and special guest requests • Maintain cleanliness and organization of luggage storage areas Guest Experience • Respond promptly and professionally to guest inquiries and requests • Provide directions and local area information when appropriate •