IHG Hotels & Resorts
Residences Bell Host- Six Senses The Palm Dubai
Dubai, UAEPosted 12 months ago
- Salary
- AED 8k–12k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
As Residences Bell Host, I will assume full responsibility for the efficient operation in the following: Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner. Ensure proper transfer of guests when requested. Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles. Maintain the cleanliness of guest areas including lobby and report any defects. Assist the in-charge in keeping a proper working relationship and efficient co-ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests. Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. Strictly adhere to LQA standards and guest comments. Qualifications To execute the position of Residences Bell Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred. Fluent in English; I understand that additional languages are preferred. The above is intended to provide an overview of the role and responsibilities for a Residences Bell Host at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Requirements
High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred. Fluent in English; additional languages are preferred.
Responsibilities
Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner. Ensure proper transfer of guests when requested. Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles. Maintain the cleanliness of guest areas including lobby and report any defects. Assist the in-charge in keeping a proper working relationship and efficient coordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests. Upkeep Six Senses guidelines and standards of service and operation. Strictly adhere to LQA standards and guest comments.
Skills
- Guest services
- Luggage handling
- Concierge coordination
- Vehicle loading/unloading
- Hospitality standards
- LQA standards
- English proficiency
- Hospitality operations
- Housekeeping coordination
- Guest relation management
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