Marketing Executive I Real Estate I Marketing

Job Requisition ID: 182579 About Al-Futtaim Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations. Overview of the role: Provide comprehensive administrative, financial, procurement and operational coordination support to the Marketing, Customer Services and IMAGINE functions at Dubai Festival City Mall. The role serves as a central coordination point for departmental processes, budget tracking, supplier administration, contracts, documentation and management reporting, helping the teams operate efficiently and in compliance with Al-Futtaim policies and procedures. What you will do: Responsible for: Department Administration and Coordination - Provide daily administrative and secretarial support to the Associate Director and the three functional teams; coordinate correspondence, official letters, meetings, agendas, minutes and action logs. - Maintain structured digital and physical files, departmental contact lists, approval records, calendars, presentations and knowledge-management materials for easy access and audit readiness. - Coordinate with Finance, Procurement, Legal, HR, IT, Operations, Facilities Management and other teams to resolve routine departmental requests and ensure timely follow-up. - Arrange meeting rooms, visitor and consultant logistics, supplies, printing, IT requests, training sessions and other approved support requirements. - Review administrative submissions for completeness and accuracy before routing them for signatures, distribution or approvals. Budget, Finance & Payment Administration - Maintain monthly budget trackers for Marketing, Customer Services and IMAGINE, recording approved budgets, commitments, actual spend, accruals and available balances. - Support annual budgeting, periodic reforecasts, monthly budget reviews, reconciliations with Finance and year-end closing activities. - Track invoices, purchase orders, supplier payments and outstanding commitments; verify supporting documentation and follow up with the responsible stakeholders. - Prepare budget-versus-actual summaries, expenditure and revenue trackers (where applicable), and flag variances, missing documentation and potential overspend promptly. - Ensure correct cost centre allocation and compliance with applicable financial controls, approval requirements and Delegation of Authority (DOA). Procurement, Vendors and Contracts - Prepare, coordinate and track purchase requisitions, purchase orders, approval requests and vendor documentation in SAP Ariba or other approved systems. - Liaise with Procurement on quotations, vendor registration, tenders and supplier onboarding; maintain end-to-end trackers through approval, delivery and invoicing. - Coordinate administrative requirements with agencies, contractors, outsourced providers and other suppliers across the three functions. - Maintain a central contract register and track agreement start/end dates, renewals, extensions, key obligations and required supporting documents. - Work with Legal, Procurement and relevant owners to coordinate contract review and execution; escalate approaching expiries or delays before operational impact. Marketing Support - Maintain and circulate the Dubai Festival City Mall marketing and events calendar, coordinating updates and preventing scheduling conflicts. - Compile campaign briefs, budgets, schedules, agency submissions, retailer correspondence, approvals and post-event reporting inputs. - Consolidate approved data for monthly performance reports, including footfall, sales, campaign KPIs, marketing spend and relevant commercial revenue. - Organise marketing collateral inventories and campaign archives; support logistics and administration for events, activations and special projects. Customer Service and Customer Experience Support - Coordinate departmental administrative and financial requirements for customer service desks, concierge, valet and other customer-facing services within scope. - Track outsourced service contracts, staffing-related administrative documentation, supplier invoices, uniform orders, equipment and department supplies. - Help collate service-quality reports, customer feedback summaries, mystery shopping outputs, training records and action trackers from departmental owners. - Provide administrative support for new customer

Provide daily administrative and secretarial support to the Associate Director and the three functional teams; coordinate correspondence, official letters, meetings, agendas, minutes and action logs. Maintain structured digital and physical files, departmental contact lists, approval records, calendars, presentations and knowledge-management materials for easy access and audit readiness. Coordinate with Finance, Procurement, Legal, HR, IT, Operations, Facilities Management and other teams to resolve routine departmental requests and ensure timely follow-up. Arrange meeting rooms, visitor and consultant logistics, supplies, printing, IT requests, training sessions and other approved support requirements. Review administrative submissions for completeness and accuracy before routing them for signatures, distribution or approvals. Maintain monthly budget trackers for Marketing, Customer Services and IMAGINE, recording approved budgets, commitments, actual spend, accruals and available balances. Support annual budgeting, periodic reforecasts, monthly budget reviews, reconciliations with Finance and year-end closing activities. Track invoices, purchase orders, supplier payments and outstanding commitments; verify supporting documentation and follow up with the responsible stakeholders. Prepare budget-versus-actual summaries, expenditure and revenue trackers (where applicable), and flag variances, missing documentation and potential overspend promptly. Ensure correct cost centre allocation and compliance with applicable financial controls, approval requirements and Delegation of Authority (DOA). Prepare, coordinate and track purchase requisitions, purchase orders, approval requests and vendor documentation in SAP Ariba or other approved systems. Liaise with Procurement on quotations, vendor registration, tenders and supplier onboarding; maintain end-to-end trackers through approval, delivery and invoicing. Coordinate administrative requirements with agencies, contractors, outsourced providers and other suppliers across the three functions. Maintain a central contract register and track agreement start/end dates, renewals, extensions, key obligations and required supporting documents. Work with Legal, Procurement and relevant owners to coordinate contract review and execution; escalate approaching expiries or delays before operational impact. Maintain and circulate the Dubai Festival City Mall marketing and events calendar, coordinating updates and preventing scheduling conflicts. Compile campaign briefs, budgets, schedules, agency submissions, retailer correspondence, approvals and post-event reporting inputs. Consolidate approved data for monthly performance reports, including footfall, sales, campaign KPIs, marketing spend and relevant commercial revenue. Organise marketing collateral inventories and campaign archives; support logistics and administration for events, activations and special projects. Coordinate departmental administrative and financial requirements for customer service desks, concierge, valet and other customer-facing services within scope. Track outsourced service contracts, staffing-related administrative documentation, supplier invoices, uniform orders, equipment and department supplies. Help collate service-quality reports, customer feedback summaries, mystery shopping outputs, training records and action trackers from departmental owners. Provide administrative support for new customer