Al-Futtaim Group

UAE National | Sales Executive | Al-Futtaim Automotive | Volvo | Dubai

Dubai, UAEPosted 3 weeks ago

Apply link checked 4 days ago

Salary
Not published
Job type
Full time
Level
Junior
Field
Sales & Business Development
Work mode
On site

About the role

Overview Of The Role: - The role of Sales Executive is centered around achieving sales targets with strong gross margins while maximizing Finance and Insurance (F&I) product uptake, managing trade-ins, and accessory sales. The Sales Executive is responsible for maintaining high standards in customer satisfaction and net promoter scores throughout the customer journey. This role requires a strategic and client-focused approach to meet Branch Sales objectives, contributing effectively within a collaborative team environment and ensuring that every customer receives a comprehensive offer. Interaction with Branch Managers and Showroom staff is necessary to synergize branch sales efforts. Extended working hours may be required to meet targets. What You Will Do: Sales Objectives - Achieve monthly unit sale targets by guiding customers through a structured sales journey. - Maximize retained gross margins on unit sales to maintain branch profitability. - Achieve monthly Finance and Insurance (F&I) product sales targets. - Promote effective referrals to Showroom Managers for enhancing revenue opportunities and improving NPS/CSV scores. - Achieve set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets. - Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate. - Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up. Personal Development - Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings. - Participate in mandatory and recommended trainings to stay updated with systems and product knowledge. - Stay informed about current brand campaigns and competitor campaign activities. - Enhance financial knowledge on available customer buying options. Required Skills To Be Successful: - Exceptional written and spoken communication skills. - Strong negotiation skills with the ability to influence customer choices. - Upselling skills and the ability to create value from new products. - Ability to develop and execute action plans effectively. What Qualifies You For The Role: - Bachelor's degree required. - Minimum 2 years sales experience, automotive background desirable. - Written and spoken English is mandatory; Arabic is preferable. - Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.

Requirements

Bachelor's degree required. Minimum 2 years sales experience, automotive background desirable. Written and spoken English is mandatory; Arabic is preferable. Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.

Responsibilities

Sales Objectives - Achieve monthly unit sale targets by guiding customers through a structured sales journey. - Maximize retained gross margins on unit sales to maintain branch profitability. - Achieve monthly Finance and Insurance (F&I) product sales targets. - Promote effective referrals to Showroom Managers for enhancing revenue opportunities and improving NPS/CSV scores. - Achieve set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets. - Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate. - Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up. Personal Development - Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings. - Participate in mandatory and recommended trainings to stay updated with systems and product knowledge. - Stay informed about current brand campaigns and competitor campaign activities. - Enhance financial knowledge on available customer buying options.

Skills

  • Exceptional written and spoken communication
  • Strong negotiation
  • Upselling
  • Action planning
  • Sales process execution
  • Customer data management
  • Fastrack (data capture) proficiency
  • Microsoft Office
  • Microsoft Excel
  • English language proficiency
  • Arabic language (preferable)

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