Al-Futtaim Group
UAE National | Sales Executive | Al-Futtaim Automotive | Volvo | Dubai
Dubai, UAEPosted 3 weeks ago
Apply link checked 4 days ago
- Salary
- Not published
- Job type
- Full time
- Level
- Junior
- Field
- Sales & Business Development
- Work mode
- On site
About the role
Overview Of The Role: - The role of Sales Executive is centered around achieving sales targets with strong gross margins while maximizing Finance and Insurance (F&I) product uptake, managing trade-ins, and accessory sales. The Sales Executive is responsible for maintaining high standards in customer satisfaction and net promoter scores throughout the customer journey. This role requires a strategic and client-focused approach to meet Branch Sales objectives, contributing effectively within a collaborative team environment and ensuring that every customer receives a comprehensive offer. Interaction with Branch Managers and Showroom staff is necessary to synergize branch sales efforts. Extended working hours may be required to meet targets. What You Will Do: Sales Objectives - Achieve monthly unit sale targets by guiding customers through a structured sales journey. - Maximize retained gross margins on unit sales to maintain branch profitability. - Achieve monthly Finance and Insurance (F&I) product sales targets. - Promote effective referrals to Showroom Managers for enhancing revenue opportunities and improving NPS/CSV scores. - Achieve set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets. - Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate. - Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up. Personal Development - Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings. - Participate in mandatory and recommended trainings to stay updated with systems and product knowledge. - Stay informed about current brand campaigns and competitor campaign activities. - Enhance financial knowledge on available customer buying options. Required Skills To Be Successful: - Exceptional written and spoken communication skills. - Strong negotiation skills with the ability to influence customer choices. - Upselling skills and the ability to create value from new products. - Ability to develop and execute action plans effectively. What Qualifies You For The Role: - Bachelor's degree required. - Minimum 2 years sales experience, automotive background desirable. - Written and spoken English is mandatory; Arabic is preferable. - Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.
Requirements
Bachelor's degree required. Minimum 2 years sales experience, automotive background desirable. Written and spoken English is mandatory; Arabic is preferable. Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.
Responsibilities
Sales Objectives - Achieve monthly unit sale targets by guiding customers through a structured sales journey. - Maximize retained gross margins on unit sales to maintain branch profitability. - Achieve monthly Finance and Insurance (F&I) product sales targets. - Promote effective referrals to Showroom Managers for enhancing revenue opportunities and improving NPS/CSV scores. - Achieve set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets. - Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate. - Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up. Personal Development - Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings. - Participate in mandatory and recommended trainings to stay updated with systems and product knowledge. - Stay informed about current brand campaigns and competitor campaign activities. - Enhance financial knowledge on available customer buying options.
Skills
- Exceptional written and spoken communication
- Strong negotiation
- Upselling
- Action planning
- Sales process execution
- Customer data management
- Fastrack (data capture) proficiency
- Microsoft Office
- Microsoft Excel
- English language proficiency
- Arabic language (preferable)
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