Sales Executive | AL-Futtaim Automotive | Automall

Job Requisition ID: 179403 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role We are currently looking to recruit performance-driven Sales Executives – Used Cars to join our growing Automall team. This is an exciting frontline sales role where you will deliver first-class, face-to-face customer experience while driving sales performance and profitability for the business. No automotive experience is required; we are looking for confident, customer-focused sales professionals with the passion and motivation to succeed. What you will do • As a Sales Executive, you will be responsible for achieving and exceeding sales targets for Automall used vehicles while ensuring an excellent customer service experience throughout the sales journey. • Support the sales objectives of the business by achieving assigned sales and CSI targets. • Provide excellent service to current and potential Automall customers. • Follow company sales policies, procedures and standards always. • Attend to and follow up on customer enquiries and prospects in a timely manner to maximize sales opportunities. • Achieving or exceeding allocated monthly sales targets. • Ensure strong customer satisfaction to support repeat sales and long-term customer loyalty. • Handle cash and support vehicle finance arrangements in line with company procedures. • Continuously improving selling techniques and customer handling skills. • Promote and sell vehicle-related insurance products and accessories. • Maintain strong awareness of the automotive industry, product range, models, features, benefits, market trends and competitor activity. • Analyze market conditions, identify customer needs and explore opportunities to sell Automall products and services. Required skills to be successful • To be successful in this role, you should bring a strong sales mindset, excellent customer service skills and the confidence to engage with customers in a fast-paced retail environment. • Previous sales experience in retail, fashion, hospitality or real estate is preferred, but not mandatory. • Demonstrated understanding of the sales process in any industry. Genuine passion for delivering exceptional customer experience. • Valid UAE driving license is a must. About the team You will be part of Automall, a growing and dynamic used car sales business focused on delivering quality vehicles and excellent customer experience. The team operates in a fast-paced, customer-facing environment where sales performance, service excellence and product knowledge are key to success. What equips you for the role • A strong customer-first mindset and the ability to build rapport quickly. • Confidence in engaging with customers and converting enquiries into sales opportunities. • A proactive approach to learning product knowledge, market trends and sales techniques. • Ability to work towards targets while maintaining high service standards. • Resilience, motivation and a positive attitude in a competitive sales environment. • Interest in building a career in automotive sales, even if you are coming from another customer-facing industry. • Self-motivated, target-driven and hungry to succeed. • Good PC proficiency. • Fluent English communication skills. • Strong communication and influencing skills. About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our