Schneider Electric
Riyadh, Saudi ArabiaPosted 3 days ago
Schneider Electric is seeking a highly strategic, influential, and forward‑thinking leader to serve as the Strategic Account Growth and Experience Lead for the Cloud & Service Provider segment—Schneider Electric’s top regional priority segment. This role is accountable for driving strategic alignment, long‑term value creation, and regional coordination across the account ecosystem. The Strategic Account Growth and Experience Lead partners closely with the SAE/RKAM and executive stakeholders to craft, refine, and govern the strategic account vision, ensuring Schneider Electric delivers differentiated value, innovation, and relevance to the customer’s evolving needs. This role is responsible for translating the SAE/RKAMdefined strategy into a unified Account Plan that aligns regional stakeholders, strengthens executive visibility, and drives crossfunctional progress toward customer and organizational outcomes. The role focuses on strategic governance, executive visibility, customer insights, and longrange transformation — not operational execution. Overview: Mission Driven Impact: Leads mission-based initiatives that drive measurable improvements in customer experience, satisfaction, and strategic value realization. Strategic Leader: A visionary who shapes long‑term strategy, influences senior internal and customer stakeholders, and ensures organizational alignment around shared priorities. Executive & Influential Communicator: Influentially articulates the SAE/RKAM’s defined strategy, translating it into a clear, compelling Account Plan that communicates strategic direction, business impact, and partnership value to executive stakeholders, cultivating engagement and alignment. Strategic Insights & Digital Excellence Uses data, digital tools, and dashboards to elevate executive visibility, identify opportunities, and support high‑value decision‑making. Essential Functions: Strategic Account Vision & Roadmap Translate the SAE/RKAM’s defined account strategy into a clear, Account Plan that aligns internal stakeholders and guides long‑term engagement. Anticipate market, technology, and customer shifts to guide program evolution. Align regional business units, regions, and functions around strategic priorities and required actions. Strategic Vision & Governance Apply long‑term, system-level thinking to select initiatives that deliver broad, sustained strategic impact. Establish Account Governance routines that support clarity, alignment, and executive decision‑ Development Process Management: Lead development of tools, dashboards, and strategic documentation that enable consistent visibility and alignment. Ensure digital assets are standardized, scalable, and continuously improved. Continuous Improvement: Drive adoption of best practices and identify opportunities to improve consistency, predictability, and efficiency across account experience. Growth Initiatives: Track and support growth initiatives defined by the SAE/RKAM, including customer requested opportunities and long-term development themes. Value Differentiation: Continuously innovate and challenge the status quo to strengthen Schneider Electric’s unique value proposition. Business Reviews: Own strategic and operational preparation for BR’s, ensuring clear scorecard metrics, insights, strong storytelling, and action alignment. Regional Integration: Support integration of the account across regional and regional stakeholders, promoting collaboration and knowledge sharing. Digital Playbook, Trackers, Teams: Document, govern, and evolve the digital account playbook that defines Account Governance, workflows, and best practices, ensuring operational teams (execution, tendering, services, quality, supply chain) provide aligned inputs and maintain ownership of the operational components within the unified regional playbook. Customer Impact & Resolution Governance: Be fully informed on customer issues, risks, and needs, ensuring accountable operational teams drive full resolution; integrate key lessons learned into the account strategy and regional playbook to strengthen customer outcomes and future engagements. Dashboards & Trackers: Build and manage strategic customer‑facing dashboards (as appropriate) that enhance transparency, provide meaningful insights, and strengthen customer intimacy. Account Enablement & Onboarding Leadership: Lead account onboarding for all new members of the account team and support executive onboarding in new countries to ensure inclusion and alignment to the account strategy, governance model, and unified regional playbook. Key Performance Indicators: Strategic Account Leadership & Enablement: Effectiveness in driving strategic alignment, visibility, and adoption of the Account Strategic Plan across regional stakeholders—measured by clarity of governance, cross functional engagement, and closure of actions by accountable teams, x-functional engagement, and closure of actions by accountable teams. Account Operational Plan Excell
Experience: Minimum of 8 years leading large, complex, multi-geography programs or strategic initiatives Education background:Bachelor’s degree in Engineering, Information Technology, Artificial Intelligence, or a related field. Program Leadership: Proven ability to develop and govern programs aligned with strategic account direction. Customer Facing Experience: Significant experience independently leading customer meetings, executive reviews, workshops, or strategic engagements. Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements. Internal Network: Strong internal network with demonstrated ability to influence and collaborate across regional functions. Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements. Risk, Challenge & Opportunity Assessment: Skilled at identifying risks, recognizing emerging challenges, and uncovering opportunities to inform strategic decisions. Strategic Acumen: Strong understanding of business and commercial terms used in strategic account planning. Data Driven Communication: Skilled at using data and analytics to create clear, compelling messages for internal stakeholders and customer-facing engagements. Digital Proficiency: Strong digital fluency, including dashboards, analytics, and digital collaboration tools. Software Proficiency: Proficient in Smartsheet and Microsoft Suite Products. Communication Skills: Exceptional communication, executive storytelling, and influencing capabilities. Strategic Thinking: Innovative mindset with strong strategic and long range- thinking ability Organizational Skills: Highly organized with strong prioritization and time management capabilities Action Oriented: Proactive, accountable, and able to drive outcomes through influence Flexibility: Adaptability to changing priorities and complex environments. Collaborative Attitude: Inclusive, team-oriented approach with strong cross functional collaboration. Cultural Sensitivity: Ability to work effectively across regions and diverse cultural contexts. Data Center Knowledge: Foundational understanding of data centers and associated systems/equipment. Certification (Advantageous): PMP certification preferred but not required. Ability to travel regionally: travel requirements vary by account but may be up to 25%. Key Competencies Strategic Thinking Influencing Digital Fluency Cross-Boundary Collaboration Customer Centricity
Schneider Electric is seeking a highly strategic, influential, and forward‑thinking leader to serve as the Strategic Account Growth and Experience Lead for the Cloud & Service Provider segment—Schneider Electric’s top regional priority segment. This role is accountable for driving strategic alignment, long‑term value creation, and regional coordination across the account ecosystem. The Strategic Account Growth and Experience Lead partners closely with the SAE/RKAM and executive stakeholders to craft, refine, and govern the strategic account vision, ensuring Schneider Electric delivers differentiated value, innovation, and relevance to the customer’s evolving needs. This role is responsible for translating the SAE/RKAMdefined strategy into a unified Account Plan that aligns regional stakeholders, strengthens executive visibility, and drives crossfunctional progress toward customer and organizational outcomes. The role focuses on strategic governance, executive visibility, customer insights, and longrange transformation — not operational execution. Overview: Mission Driven Impact: Leads mission-based initiatives that drive measurable improvements in customer experience, satisfaction, and strategic value realization. Strategic Leader: A visionary who shapes long‑term strategy, influences senior internal and customer stakeholders, and ensures organizational alignment around shared priorities. Executive & Influential Communicator: Influentially articulates the SAE/RKAM’s defined strategy, translating it into a clear, compelling Account Plan that communicates strategic direction, business impact, and partnership value to executive stakeholders, cultivating engagement and alignment. Strategic Insights & Digital Excellence Uses data, digital tools, and dashboards to elevate executive visibility, identify opportunities, and support high‑value decision‑making. Essential Functions: Strategic Account Vision & Roadmap Translate the SAE/RKAM’s defined account strategy into a clear, Account Plan that aligns internal stakeholders and guides long‑term engagement. Anticipate market, technology, and customer shifts to guide program evolution. Align regional business units, regions, and functions around strategic priorities and required actions. Strategic Vision & Governance Apply long‑term, system-level thinking to select initiatives that deliver broad, sustained strategic impact. Establish Account Governance routines that support clarity, alignment, and executive decision‑ Development Process Management: Lead development of tools, dashboards, and strategic documentation that enable consistent visibility and alignment. Ensure digital assets are standardized, scalable, and continuously improved. Continuous Improvement: Drive adoption of best practices and identify opportunities to improve consistency, predictability, and efficiency across account experience. Growth Initiatives: Track and support growth initiatives defined by the SAE/RKAM, including customer reque
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