Engineering Services Manager

The post holder key responsibilities: To be responsible for taking decision on project work being carried out inside the hospital premises. Responsible for upgrading and modernization of utility equipment in various areas. Dealing with government organizations and other establishments in relation with maintenance department. Responsible for planning, costing and execution of various projects inside the hospital premises. Taking policy decision in co-ordination with the management and corporate support. To be responsible to look after the welfare of the staff in the department. Selecting of contractors for specific jobs based on tender evaluation and the support from the Regional Engineer. Long-term planning in taking up renovation/modifications. Responsible to prepare and project budget for maintenance activities. To contribute to Quality initiatives. To train the staff for effective application and up-gradation of equipment. Facilitate regular meetings of engineers/supervisors and analysing problems and finding solutions. To co-ordinate with other departments for different projects. To perform staff appraisals when required and evaluation of the team. To analyse the complaints and take necessary actions. To be responsible for disciplined departmental functioning. To compile and manage specific KPI’s as per NMC Group standards. To carry out all routine, preventive maintenance scheduling. To organize manpower, materials for the day-to-day activities. To manage AMC/CMA contracts effectively and efficiently to maintain the equipment as per design specifications. To lead or chair the FMS committee and to contribute actively. To compile frequent risk assessments and mitigation measures throughout the facility. To implement Facility management Plan, Policies & Program in the unit. Oversee daily operations of hospital engineering systems (HVAC, electrical, plumbing, elevators, fire alarm, BMS, security, and medical gas systems). Monitor system performance using FABIS, EMS, BMS or similar tools. Ensure compliance with local authority regulations (DOH, ADCD, ADMCC, ADM etc.) and international accreditation bodies (JCI, ISO). Maintain updated documentation for licenses, permits, and statutory approvals. Ensure facility readiness for audits and inspections at all times. Lead energy efficiency projects, renewable energy initiatives, and hospital sustainability programs. Monitor hospital utility consumption (electricity, water, fuel, chilled water). Implement energy-saving initiatives and technologies. Report on sustainability KPIs and carbon footprint reduction Develop and maintain hospital emergency response plans for engineering-related failures (power outage, medical gas leakage, water shortage, fire, etc.). Ensure 24/7 availability of engineering support through on-call duty schedules. Maintain critical spares inventory for essential hospital equipment and utilities. Responsible for taking regular rounds and ensure the effectiveness of FMS program. Recommends space, medical technology, equipment, staffing, and other resources needed by the department or service and have a process in place to respond to shortages. BIOMEDICAL ENGINEERING: To implement the Medical Equipment Management Program across each facility. Manage day-to-day Biomedical Engineering activities of the hospital. Planning, organizing, and implementing preventive/corrective maintenance and calibration of Medical Equipment. Ensure that the equipment is maintained with physical and environmental demands, as per manufacturer recommendations and regulatory requirements. Organizing and implementing record keeping procedures including the digital maintenance management systems. Monitoring and validating of Biomedical Department KPI’s. Oversee clinical engineering projects, including medical device/system evaluation, contracts support, installation, and staff training. Identifying the critical high-risk equipment and initiating a backup plan in case of equipment failure. Reporting all medical equipment and safety-related incidents, conducting and participating in investigations to determine the causes, developing CAPA (Corrective and Preventive Actions) and implementing the proposed actions. Ensure departmental compliance with regulatory and accreditation requirements (JCIA, DOH, FANR, ADHICS, ISO, DHA etc.) in collaboration with Patient Safety and Quality. Implement, review policies and develop procedures related to medical device management. Coordinate interdepartmental communication regarding medical equipment and services. Plan and recommend biomedical resources including space, capital equipment, staffing, and technology needs. Provide orientation, training for biomedical staff on departmental duties and responsibilities as well as ensuring all the clinical end users are provided training on medical equipment. Monitor and improve biomedical service quality and patien

Education and Certification B.E / Graduate Engineer or similar qualifications.   Experience and Skills 5 to 10 years’ experience in a medical facility or relevant field. With management skills, interpersonal skills, time management, knowledge of equipment and maintenance, analytical skills. Good English spoken and written, Arabic language advantageous, desirable, but not essential. Demonstrate a hands-on approach in problem solving and mitigation solutions. High level of knowledge and understanding of the various engineering systems present in a typical healthcare facility

The post holder key responsibilities: To be responsible for taking decision on project work being carried out inside the hospital premises. Responsible for upgrading and modernization of utility equipment in various areas. Dealing with government organizations and other establishments in relation with maintenance department. Responsible for planning, costing and execution of various projects inside the hospital premises. Taking policy decision in co-ordination with the management and corporate support. To be responsible to look after the welfare of the staff in the department. Selecting of contractors for specific jobs based on tender evaluation and the support from the Regional Engineer. Long-term planning in taking up renovation/modifications. Responsible to prepare and project budget for maintenance activities. To contribute to Quality initiatives. To train the staff for effective application and up-gradation of equipment. Facilitate regular meetings of engineers/supervisors and analysing problems and finding solutions. To co-ordinate with other departments for different projects. To perform staff appraisals when required and evaluation of the team. To analyse the complaints and take necessary actions. To be responsible for disciplined departmental functioning. To compile and manage specific KPI’s as per NMC Group standards. To carry out all routine, preventive maintenance scheduling. To organize manpower, materials for the day-to-day activities. To manage AMC/CMA contracts effectively and efficiently to maintain the equipment as per design specifications. To lead or chair the FMS committee and to contribute actively. To compile frequent risk assessments and mitigation measures throughout the facility. To implement Facility management Plan, Policies & Program in the unit. Oversee daily operations of hospital engineering systems (HVAC, electrical, plumbing, elevators, fire alarm, BMS, security, and medical gas systems). Monitor system performance using FABIS, EMS, BMS or similar tools. Ensure compliance with local authority regulations (DOH, ADCD, ADMCC, ADM etc.) and international accreditation bodies (JCI, ISO). Maintain updated documentation for licenses, permits, and statutory approvals. Ensure facility readiness for audits and inspections at all times. Lead energy efficiency projects, renewable energy initiatives, and hospital sustainability programs. Monitor hospital utility consumption (electricity, water, fuel, chilled water). Implement energy-saving initiatives and technologies. Report on sustainability KPIs and carbon footprint reduction Develop and maintain hospital emergency response plans for engineering-related failures (power outage, medical gas leakage, water shortage, fire, etc.). Ensure 24/7 availability of engineering support through on-call duty schedules. Maintain critical spares inventory for essential hospital equipment and utilities. Responsible for taking regular rounds and ensure the effectiveness of FMS program. Recommends space, medical technology, equipment, staffing, and other resources needed by                        the department or service and have a process in place to respond to shortages. BIOMEDICAL ENGINEERING: To implement the Medical Equipment Management Program across each facility. Manage day-to-day Biomedical Engineering activities of the hospital. Planning, organizing, and implementing preventive/corrective maintenance and calibration of Medical Equipment. Ensure that the equipment is maintained with physical and environmental demands, as per manufacturer recommendations and regulatory requirements. Organizing and implementing record keeping procedures including the digital maintenance management systems. Monitoring and validating of Biomedical Department KPI’s. Oversee clinical engineering projects, including medical device/system evaluation, contracts support, installation, and staff training. Identifying the critical high-risk equipment and initiating a backup plan in case of equipment failure. Reporting all medical equipment and safety-related incidents, conducting and participating in investigations to determine the causes, developing CAPA (Corrective and Preventive Actions) and implementing the proposed actions. Ensure departmental compliance with regulatory and accreditation requirements (JCIA, DOH, FANR, ADHICS, ISO, DHA etc.) in collaboration with Patient Safety and Quality. Implement, review policies and develop procedures related to medical device management. Coordinate interdepartmental communication regarding medical equipment and services. Plan and recommend biomedical resources including space, capital equipment, staffing, and technology needs. Provide orientation, training for biomedical staff on departmental duties and responsibilities as well as ensuring all the clinical end users are provided training on medical equipment. Monitor and improve biomedical service quality and patien