Waiter/Waitress

Rixos Bab Al Bahr Read daily events, to acknowledge any VIP’s arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked Present children's menus when appropriate, and describe specials and alternative cuisine Serve and clear food and beverage items in an unobtrusive and professional manner Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures Carry trays, bus and reset tables with linen, china, glass and silver Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved Follow cash and credit card procedures according to the guidelines of the accounting department Maintain a clean, neat and orderly restaurant throughout service Polish silver, refill salt, pepper and sugar, creamers, etc Ensure that work station is stocked with appropriate condiments at all times Report any guest comments regarding food and beverage to manager Conscientious handling and maintenance of operating equipment Learn and adhere to safety, sanitation and hygiene policies Maintain good working relationships with colleagues, and all other departments Maintain complete knowledge of all F&B services, outlets and hotel services/features Perform opening/closing side duties as assigned and set all tables according to standards Report to manager any kinds of deviation from set standard and procedures Ensure that all service and storage areas are kept safe and clean Help minimize waste, neglect, breakages and mishandling of supplies and equipment Carry out light cleaning and maintenance of the outlet Assist other Food & Beverage Outlets in their operations during peak hours if needed

Secondary education EXPERIENCE Minimum 1-year food and beverage serving experience Previous public contact and/or cashiering experience Additional foreign language is an asset (Russian)

Read daily events, acknowledge VIP arrivals. Know all menu items, garnishes, contents and preparation methods; relay information to guests politely. Present children's menus and describe specials/alternative cuisine. Serve and clear food and beverage items professionally. Utilize POS system to ring up sales, print checks, close checks and complete cash-out procedures. Carry trays, bus and reset tables with linen, china, glass and silver. Ascertain guests’ satisfaction and inform manager of any problems and resolutions. Follow cash and credit card procedures per accounting guidelines. Maintain a clean, neat and orderly restaurant during service. Polish silver; refill condiments. Ensure work station is stocked with appropriate condiments. Report guest comments regarding food and beverage to manager. Handle and maintain operating equipment safely. Learn and adhere to safety, sanitation and hygiene policies. Maintain good working relationships with colleagues and other departments. Maintain knowledge of all F&B services, outlets and hotel services/features. Perform opening/closing side duties and set tables to standards. Report deviations from standards to manager. Keep service and storage areas safe and clean. Minimize waste, breakages, and mishandling of supplies and equipment. Carry out light cleaning and maintenance of the outlet. Assist other Food & Beverage outlets during peak hours if needed.