Restaurant Manager

Delano Dubai As Restaurant Manager at Tutto Passa, DELANO Dubai , you will lead the day-to-day operation of our vibrant, elevated Italian restaurant, creating a warm, energetic and effortlessly stylish experience across breakfast, lunch and dinner . Inspired by the spirit and generosity of Italian hospitality, Tutto Passa brings people together through great food, genuine connection and a lively sense of occasion. From a seamless breakfast experience to elevated à la carte lunch and dinner service , you will ensure every moment feels considered, personal and distinctly Tutto Passa. Working closely with the Director of Food & Beverage, culinary leadership and the wider DELANO team, you will take ownership of the restaurant’s people, guest experience, operations and commercial performance. Key Responsibilities Lead the daily operation of Tutto Passa across breakfast, lunch and dinner , maintaining consistently high standards throughout each service. Lead elevated à la carte lunch and dinner services , ensuring strong floor management, attention to detail, pacing and personalised guest engagement. Be highly visible on the floor, building genuine relationships with guests and creating the warm, social and generous hospitality at the heart of Tutto Passa. Lead, motivate and develop the restaurant team, creating a positive culture built around personality, confidence, teamwork and genuine hospitality. Manage the different operational requirements of breakfast, lunch and dinner, ensuring smooth transitions and appropriate team deployment throughout the day. Conduct daily briefings covering reservations, VIPs, menu updates, guest preferences, service priorities and commercial opportunities. Maintain strong knowledge of the Italian-inspired menu, ingredients, beverages and concept, ensuring the team can confidently guide guests and make thoughtful recommendations. Work closely with the culinary and bar teams to ensure seamless communication, service timing, presentation and consistency. Drive restaurant revenue through effective floor management, table optimisation, upselling and strong awareness of daily business performance. Monitor key performance indicators including revenue, covers, average spend, labour productivity, guest satisfaction and cost performance. Manage staffing, schedules and deployment effectively according to reservations, forecasted covers and business demand. Recruit, onboard, coach and develop team members, providing regular feedback and creating opportunities for progression. Build relationships with hotel guests, regulars and Dubai residents, creating experiences that encourage loyalty and repeat visits. Support the successful delivery of brunches, special events, seasonal activations and restaurant experiences . Partner with F&B leadership and Marketing on opportunities to strengthen Tutto Passa’s positioning within Dubai’s restaurant scene. Take ownership of guest feedback and service recovery, resolving concerns confidently, thoughtfully and promptly. Ensure the restaurant’s presentation, atmosphere and service flow consistently reflect the Tutto Passa and DELANO experience . Maintain compliance with food safety, hygiene, licensing, health & safety and operational requirements. Manage inventory, operating equipment and supplies responsibly while supporting effective cost and waste control. Lead from the floor during busy services, remaining composed, hands-on and solutions-focused.

Restaurant Leadership: Proven experience as a Restaurant Manager or strong Assistant Restaurant Manager within a luxury hotel, lifestyle property or elevated standalone restaurant. À La Carte Experience: Strong experience leading high-quality à la carte restaurant service , with an excellent understanding of service sequence, pacing, floor management and guest engagement. Italian Restaurant Experience: Previous experience within an Italian or Mediterranean restaurant concept is highly desirable, together with a genuine appreciation for Italian food, culture and hospitality. Service Excellence: Comfortable balancing busy services with elevated standards, attention to detail and personalised guest experiences. People Leadership: Proven ability to lead, coach and develop diverse restaurant teams while creating an engaging and positive working environment. Commercial Acumen: Strong understanding of revenue, average spend, labour productivity, cost control, forecasting and restaurant profitability. Guest Experience: Naturally engaging and confident on the floor, with the ability to build relationships with guests and handle service recovery effectively. Food & Beverage Knowledge: Strong food and beverage knowledge with an appreciation for quality ingredients, Italian cuisine and contemporary restaurant trends. Communication: Excellent interpersonal and communication skills with the confidence to collaborate across F&B, Culinary, Marketing and hotel leadership. Organisation: Highly organised and able to manage multiple service periods and priorities within a fast-paced restaurant environment. Language Skills: Fluency in English is required; Russian or Italian or additional languages are an advantage. Great Personality:  At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

Lead the daily operation of Tutto Passa across breakfast, lunch and dinner, maintaining high standards; lead elevated à la carte lunch and dinner services with strong floor management, pacing and guest engagement; be highly visible on the floor building relationships with guests; lead, motivate and develop the restaurant team; manage breakfast, lunch and dinner operational requirements; conduct daily briefings on reservations, VIPs, menu updates, guest preferences and commercial opportunities; maintain knowledge of the Italian-inspired menu and concept; work with culinary and bar teams for seamless service; drive restaurant revenue through floor management, table optimisation, upselling and monitoring business performance; monitor KPIs including revenue, covers, average spend, labour productivity, guest satisfaction and cost performance; manage staffing, schedules and deployment; recruit, onboard, coach and develop team members; build relationships with guests to foster loyalty; support brunches, events and activations; collaborate with F&B leadership and Marketing on positioning; own guest feedback and service recovery; ensure presentation and service flow reflect Tutto Passa and DELANO; maintain compliance with food safety, licensing, health & safety; manage inventory and costs; lead from the floor during busy services.