Security Manager

Novotel Suites Mall Avenue Dubai Primary Responsibilities Security Operation Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures Disseminate all information by the Management to team members Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for; Pocket books; Security Desk Occurrence Book; Gate Passes and Security Passes; Keys and Key Registers; Post allocation for hotel and External Security Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes Record all activities involving the Department in the Daily Security Report Provide security coverage for VIP guests Always be on-call, including off-duty hours, for any emergency that may arise Team Management Conduct performance review with the team Identify and develop team members with potential Constantly monitor team members’ appearance, attitude and degree of professionalism Conduct detailed induction programs for new employees Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Main Complexity/Critical issues in the Job Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Secondary / High school education Certificates in SIRA - Security Manger License/ National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting Minimum 2 years of relevant experience in a similar capacity Good reading, writing and oral proficiency in English language No criminal record Competencies Strong leadership, interpersonal and training skills Good communication skills Honest with a high level of integrity Ability to remain calm and react fast to situations Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times

Security Operation: Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures. Disseminate information from Management to team members. Conduct patrols and regular checks on Security Officers. Conduct all criminal investigations and prepare accompanying investigation papers. Monitor hotel staff compliance with House Rules and track movements of staff under investigation. Manage emergency responses (fire, bomb threats, police assistance, injury or illness). Inspect security equipment and ensure cameras are properly focused. Maintain day-to-day security records (Pocket books, Occurrence Book, Gate Passes, Security Passes, Keys). Manage post allocations for hotel and external security. Cultivate informers for prevention and detection. Record activities in Daily Security Report. Provide security coverage for VIP guests. Be on-call for emergencies. Team Management: Conduct performance reviews, identify and develop potential, monitor appearance and professionalism, conduct inductions, develop and maintain staff training programs, prepare weekly staff schedules. Other: Be conversant with fire & life safety procedures, comply with policies, attend trainings, report for duty in uniform, maintain high personal appearance standards, perform other duties as assigned. Main focus: Maintain highest security standards within the hotel and be vigilant and proactive.