Compliance Officer - UAE National

Synopsis The Compliance Officer is responsible for supporting the Compliance Monitoring Program with the overall administration, quality control and logistics of the compliance monitoring activities. The CO is also responsible for the administration of the electronic audit information management system, record keeping, and for delivering audit management database training for Etihad personnel. Accountabilities Ensuring that the Audit Information Management System is kept up to date in accordance with the established KPIs. Performing Quality control and promptly reporting discrepancies to the respective CM. Ensuring records from the monitoring activities are maintained as per defined timelines and quality standards. Acting as the focal point of contact between the auditors and auditees during the preparation, follow up and closure of all audits. Planning and managing Operations or Technical audits to include logistics, follow up and closure. Preparing the audit pack in coordination with the relevant CM; issuing the Audit Briefing to auditors and auditees as required. Providing CMs with periodic status reports as well as advising them of any changes that may be necessary to facilitate the audit schedule. Reviewing and performing quality control of audit monitoring activities and record keeping as per established procedures. Communicating internal and external audits, compiling and issuing reports, monthly audit/findings status and publications to all business partners. Monitoring the corrective/preventive actions to rectify deficiencies identified. Establishing monthly plans in agreement with auditors/auditees. Receiving the audit report from the audit team, conducting a quality control review to ensure content and layout are accurate and in line with Compliance Monitoring standards liaising closely with the respective CM and Head of Compliance Monitoring (HCM). Ensuring that audit findings are raised against objective evidence (observation of operational activities and/or reviewing documents records) and standards defined in the audit checklist. Ensuring that the Audit Information Management System is kept updated, preferably, within 3 working days of the change being received. Administering and reviewing the Audit Information Management System weekly, ensuring it is up-to-date and accurately reflects the status of all audits, findings, and actions. Monitoring the Quality Assurance Audit inbox daily, issue reminders to auditees and auditors as necessary, and support the effective management of audit follow-up actions. Analysing data in the Audit Information Management System to identify trends, and issues; managing audit performance and regularly updating CM with audit reviews and results. Ensuring proper record keeping as per defined timelines and quality standards. When authorized by the auditors, CM, or HCM, the CO performing the required tasks in the audit database on their behalf to ensure the timely completion of these tasks. Additional duties and responsibilities, as reasonably expected, may be assigned as required.

Education & Experience Knowledge Knowledge on Compliance Monitoring Systems, its framework and audit techniques Knowledge of documentation and record keeping. Skills Fluency in English language High standard of computer literacy (Microsoft Office applications) Training Preferably university degree Experience At least 4 years of airline experience

Ensure Audit Information Management System is kept up to date in accordance with KPIs. Perform quality control and promptly report discrepancies. Maintain records from monitoring activities per defined timelines and quality standards. Act as liaison between auditors and auditees during audits. Plan and manage operations or technical audits including logistics, follow-up and closure. Prepare audit packs, issue Audit Briefings to auditors and auditees. Provide periodic status reports to Compliance Managers and advise on changes to facilitate audit schedules. Review and quality control audit monitoring activities and record keeping. Communicate internal and external audits, compile and issue reports and findings status. Monitor corrective/preventive actions. Establish monthly plans with auditors/auditees. Receive audit reports, conduct quality control, liaise with CM and Head of Compliance Monitoring. Ensure audit findings are supported by objective evidence and aligned with standards. Keep Audit Information Management System updated within 3 working days of changes. Administer and review the Audit Information Management System weekly. Monitor the Quality Assurance Audit inbox and manage follow-up actions. Analyze data to identify trends and issues, manage audit performance, and regularly update CM with results. Ensure proper record keeping per timelines and standards. When authorized, perform tasks in the audit database on behalf of auditors/CM/HCM to ensure timely completion. Additional duties as required.