Buggy Host - Fairmont The Red Sea

FAIRMONT RED SEA Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized Engagement: Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture. Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations. Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption. Brand Standards: Uphold Fairmont’ grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.

Education:  High School Diploma or equivalent; a degree in Hospitality is an asset. Experience:  Minimum 1–2 years of experience in a guest-facing role within a luxury hotel or resort. Licensing:  Must possess a valid Saudi Arabian driving license. Communication:  Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele. Attitude:  A creative mindset with a passion for guest relations and an eye for detail. Physical Fitness:  Ability to work outdoors in various weather conditions and assist with heavy luggage as required.

Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalize engagement by anticipating guest needs and sharing information about the destination, facilities, and culture. Operate electric buggies safely, adhering to speed limits and local regulations. Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and maintain vehicles in pristine condition. Assist guests with loading and unloading luggage with professionalism. Coordinate with Front Office and Concierge teams to ensure timely pickups and drop-offs. Adhere to sustainability practices by managing vehicle charging efficiently and reporting mechanical issues. Uphold brand grooming and conduct standards to ensure bespoke guest interactions.