EN - Sales Manager

Mövenpick Hotel Waad Al Shamal The Sales Manager is responsible for driving revenue growth by developing and executing strategic sales plans across all market segments, including Corporate, Government, Leisure, Travel Trade, MICE (Meetings, Incentives, Conferences & Exhibitions), and Social Events. The role focuses on maximizing hotel occupancy, meeting room utilization, food & beverage revenues, and long-term business partnerships while maintaining Mövenpick and Accor brand standards. The Sales Manager will actively identify new business opportunities, maintain strong relationships with existing clients, and contribute to achieving the hotel's annual revenue targets. Key Responsibilities Sales & Business Development Develop and implement sales strategies to achieve monthly and annual revenue targets. Prospect and secure new business opportunities across all market segments. Maintain and strengthen relationships with corporate accounts, government entities, travel agencies, and key decision-makers. Conduct daily sales calls, client meetings, and outside sales activities. Organize and participate in site inspections and hotel presentations. Negotiate contracts, rates, and business agreements in line with hotel policies. Promote guest rooms, meeting facilities, restaurants, catering services, and special promotions. Account Management Manage a portfolio of key accounts and ensure high levels of customer satisfaction. Conduct regular account reviews and identify opportunities for business growth. Develop account plans for major clients. Ensure timely follow-up on inquiries, proposals, and contracts. Build long-term partnerships that generate repeat business. Revenue Generation Collaborate with the Revenue Management and Reservations teams to maximize yield and profitability. Monitor competitor activities, market trends, and pricing strategies. Prepare accurate sales forecasts and business reports. Support the implementation of promotional campaigns and seasonal offers. Events & Catering Sales Support Work closely with the Food & Beverage and Events teams to generate banquet and catering business. Promote weddings, conferences, social events, and outside catering opportunities. Coordinate with operational departments to ensure successful event execution. Customer Relationship Management Maintain and update client information within the CRM system. Ensure all sales activities are properly documented. Respond promptly to client requests and resolve issues professionally. Maintain excellent customer service standards and represent the hotel positively. Administration & Reporting Prepare weekly and monthly sales activity reports. Monitor sales performance against targets and KPIs. Participate in budget preparation and annual business planning. Attend departmental meetings and contribute to strategic discussions. Ensure compliance with Accor policies and procedures. Qualifications Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or related field. Minimum 3-5 years of experience in hotel sales, preferably in an international hotel brand. Experience in Corporate, Government, and MICE sales is highly preferred. Knowledge of the Saudi Arabian hospitality market is an advantage. Valid driving license preferred. Skills & Competencies Technical Skills Strong knowledge of hotel sales and marketing principles. Understanding of revenue management strategies. Proficiency in Microsoft Office Suite. Experience with CRM systems and hotel sales platforms. Knowledge of Opera PMS, Delphi, Cvent, or similar hotel systems is an advantage. Leadership Skills Excellent negotiation and closing skills. Strong communication and presentation abilities. Ability to build and maintain business relationships. Strategic thinking and problem-solving skills. Ability to work independently and under pressure. Team-oriented with strong organizational skills. Key Performance Indicators (KPIs) Achievement of monthly and annual sales targets. Number of new accounts acquired. Corporate and government account production. Meeting and banquet revenue generation. Occupancy and average daily rate contribution. Sales call productivity. Client retention and repeat business. Conversion ratio of inquiries to confirmed business. Customer satisfaction scores. Working Conditions Full-time position. Flexible working hours based on business requirements. Frequent local travel for client meetings and sales visits. Participation in trade shows, exhibitions, and networking events. Core Values The Sales Manager is expected to embody the values of Mövenpick Hotels & Resorts and Accor, demonstrating: Guest Passion Sustainable Performance Spirit of Conquest Trust Innovation Respect Teamwork and Collaboration

Your experience and skills include: Relevant sales experience is an asset Ability to focus attention on guest needs, remaining calm and courteous at all times Highly responsible & reliable Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities