F & B Manager

About the role

Requirements

• Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.
• Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred
• Strong knowledge of luxury hospitality service standards and Food & Beverage operations.
• Strong commercial acumen with a proven track record of increasing F&B sales and profitability.
• Proficiency in F&B management systems, POS systems, and other relevant hospitality software.
• Excellent communication, leadership, and interpersonal skills.
• Highly presentable, professional, and guest-focused.
• Outgoing and energetic personality with strong relationship-building abilities.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Fluency in English; additional languages will be an advantage.

Responsibilities

• Leadership
• 1. Build teamwork and enhance the team’s commitment to their work and the hotel.
• 2. Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
• 3. Achieve a record of success in recruiting, interviewing and hiring people.(“Getting the right person in the right job”)
• 4. Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices.
• 5. Actively and successfully train people for current assignments and future growth.
• 6. Set and communicate high performance standards.
• 7. Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
• 8. Ensure all employees under your supervision are scheduled in accordance with business needs.
• Budgeting and Finance
• 1. Prepare the annual business plan for all F&B outlets.
• 2. Monitor the outlets’ budget and proactively implement corrective action where necessary.
• 3. Control cost whilst ensuring guests get value for money.
• Communication
• 1. Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
• 2. Conduct regular brief, concise, well prepared departmental meetings and ensure follow-up.
• Other
• 1. Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs.
• 2. Maintain an efficient and effective administrative system.
• 3. Continue professional development by self-directed learning and participation in company sponsored training programs.
• 4. Keep abreast of developments affecting your field of expertise.
• Technical Expertise
• 1. Plan and recommend replacement of FF&E and OE in accordance with needs and available budget.
• 2. Attain the highest banquet yield achievable.
• 3. Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.
• 4. Ensure banquet, buffet set-up and banquet function themes are creative and in accordance with the hotel’s image.
• 5. Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
• 6. Work together with Marketing Communications to achieve high impact exposure of the hotel’s F&B facilities in the market.

Skills

• F&B management systems
• POS systems
• hospitality software
• cash-handling procedures
• budgeting and cost control
• revenue optimization
• team leadership
• interpersonal communication
• guest service excellence
• planning and organization
• analytical and problem-solving
• decision-making
• English fluency