Senior Commercial Director

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together. The Role of Senior Commercial Director : The Four Seasons Hotels Qatar are looking for a Senior Commercial Director who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This is an exciting opportunity for an accomplished, strategic, and inspirational commercial leader to drive top-line results across Sales, Marketing, Revenue Management, Reservations, Catering, and Public Relations. Reporting directly to the General Manager, the Senior Commercial Director is a member of the Hotel Planning Committee, actively participating in strategic and operational decision-making. This role leads all commercial functions for both Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar with a clear focus on maximizing revenue, profitability, and market share, while delivering the exceptional service and brand standards synonymous with Four Seasons. Leadership & Strategy - Lead, coach, and develop a high-performing commercial team including Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations. - Foster a dynamic, collaborative, and high-performance culture. - Partner closely with the General Manager, Planning Committee, Third Party partners to align hotel & resort business plan with revenue-generating strategies. - Build trust with internal and external stakeholders including Ownership and Corporate leadership. - Represent the Four Seasons Qatar Hotels in commercial forums, travel as required, and maintain strong relationships within the Four Seasons network and the broader luxury hospitality sector. Revenue Optimization: - Provide strategic guidance in terms of Revenue & Distribution - Develop and implement robust pricing and revenue strategies to maximize RevPAR and overall profitability. - Ensure alignment across sales channels and consistent performance across key KPIs. - Drive revenue accountability across all departments. Sales & Business Development: - Oversee key account management and provide support for strategic partnerships. - Lead the development and execution of sales strategies to optimize group, transient, and corporate segments. - Approve sales travel budgets, review team performance, and set ambitious but achievable goals. - Ensure effective deployment of resources across both properties to maximize market opportunities. Marketing & Communications: - Develop and execute an integrated Annual Marketing Plan that supports brand positioning and commercial goals. - Direct all digital and traditional marketing activities, including SEO, PPC, social media, content, and campaig

The Senior Commercial Director leads all commercial functions for Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar, with a focus on maximizing revenue, profitability, and market share. Key responsibilities include: leading, coaching, and developing a high-performing commercial team across Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations; fostering a dynamic, collaborative, and high-performance culture; partnering with the General Manager, Planning Committee, and third-party partners to align business plans with revenue-generating strategies; building trust with internal and external stakeholders including Ownership and Corporate leadership; representing the properties in commercial forums and maintaining strong industry relationships; providing strategic guidance on Revenue & Distribution; developing and implementing pricing and revenue strategies to maximize RevPAR and profitability; ensuring alignment across sales channels and KPIs; driving revenue accountability across all departments; overseeing key account management and support for strategic partnerships; leading development and execution of sales strategies for group, transient, and corporate segments; approving sales travel budgets, reviewing team performance, and setting ambitious but achievable goals; ensuring effective deployment of resources across both properties to maximize market opportunities; developing and executing an integrated Annual Marketing Plan that supports brand positioning and commercial goals; directing all digital and traditional marketing activities, including SEO, PPC, social media, content, and campaigns.