Turndown Attendant - Four Seasons Resort at The Red Sea, Saudi Arabia

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs. About The Role : the Turndown Attendant is responsible for maintaining the cleanliness, presentation, and overall comfort of guest rooms in line with Four Seasons standards. This role plays a key part in delivering an exceptional and personalized guest experience by ensuring a pristine and welcoming environment for all guests. Main Duties & Responsibilities: - Clean and self-inspect assigned guest rooms according to Four Seasons standards. - Maintain cleanliness and order in both front- and back-of-house areas, including service pantries. - Report any maintenance issues, equipment malfunctions, or safety concerns promptly to supervisors. - Handle guest items respectfully and responsibly; report and hand over any found items to Housekeeping immediately. - Respect and maintain guest privacy; use “Service In Progress” signage as appropriate. - Be responsible for master key security; report any key loss immediately. - Participate in scheduled deep cleaning assignments and special cleaning projects. - Ensure correct stock levels and proper use of chemicals, tools, and housekeeping carts. - Complete control lists and checklists as assigned by your supervisor. - Maintain professional grooming and uniform standards at all times. Guest Interaction & Service Excellence: - Offer friendly, genuine service to all guests and internal stakeholders. - Respond promptly to guest requests, following through or escalating where appropriate. - Take ownership of guest feedback and issues, always seeking to resolve matters effectively. - Support hotel promotions and services when engaging with guests. - Demonstrate professionalism, respect, and care by living the Four Seasons Golden Rule. Knowledge, Skills & Experience Required - Previous housekeeping or hotel operations experience preferred. - Ability to work with attention to detail, efficiency, and consistency. - Physically fit and capable of repetitive tasks in a fast-paced environment. - Professional demeanor with strong interpersonal and communication skills. - Must be flexible with scheduling and willing to work shifts, weekends, and holidays. - Fluency in English required; Arabic is a plus. - Familiarity with safety protocols and chemical handling (MSDS) is preferred. What to Expect from Your Career at Four Seasons Red Sea - Competitive Basic Salary - Travel Allowance if applicable - 30 Days of Paid Annual Vacation

Knowledge, Skills & Experience Required: - Previous housekeeping or hotel operations experience preferred. - Ability to work with attention to detail, efficiency, and consistency. - Physically fit and capable of repetitive tasks in a fast-paced environment. - Professional demeanor with strong interpersonal and communication skills. - Must be flexible with scheduling and willing to work shifts, weekends, and holidays. - Fluency in English required; Arabic is a plus. - Familiarity with safety protocols and chemical handling (MSDS) is preferred.

Main Duties & Responsibilities: - Clean and self-inspect assigned guest rooms according to Four Seasons standards. - Maintain cleanliness and order in both front- and back-of-house areas, including service pantries. - Report any maintenance issues, equipment malfunctions, or safety concerns promptly to supervisors. - Handle guest items respectfully and responsibly; report and hand over any found items to Housekeeping immediately. - Respect and maintain guest privacy; use “Service In Progress” signage as appropriate. - Be responsible for master key security; report any key loss immediately. - Participate in scheduled deep cleaning assignments and special cleaning projects. - Ensure correct stock levels and proper use of chemicals, tools, and housekeeping carts. - Complete control lists and checklists as assigned by your supervisor. - Maintain professional grooming and uniform standards at all times. Guest Interaction & Service Excellence: - Offer friendly, genuine service to all guests and internal stakeholders. - Respond promptly to guest requests, following through or escalating where appropriate. - Take ownership of guest feedback and issues, always seeking to resolve matters effectively. - Support hotel promotions and services when engaging with guests. - Demonstrate professionalism, respect, and care by living the Four Seasons Golden Rule.