IT Support Specialist (Saudi national)

As part of our continued growth in Saudi Arabia, we are seeking a talented Saudi National IT Support Specialist to join our team on a major roads and highways construction project in Riyadh. The IT Support Specialist will be responsible for delivering reliable and efficient IT support services to project staff across office and site locations. The role will ensure the smooth operation of IT systems, hardware, software, networks, communications technologies, and collaboration platforms essential for project delivery. The successful candidate will act as the primary point of contact for technical support, helping maintain business continuity while ensuring compliance with WSP's technology and cybersecurity standards.

Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline. Relevant professional certifications such as Microsoft Certifications, CompTIA A+, Network+, ITIL, Cisco CCNA, or equivalent are preferred. Minimum 5 years of experience in IT support, service desk, desktop support, or infrastructure support roles. Previous experience supporting engineering consultancies, infrastructure projects, construction projects, or large corporate environments is preferred. Experience working in multi-user environments and supporting both office and site-based personnel. Familiarity with project delivery environments and construction sites would be advantageous. Strong knowledge of Microsoft Windows operating systems and Microsoft 365.  Experience with Active Directory, Azure Active Directory, Exchange Online, and SharePoint.  Understanding of networking principles including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless technologies.  Experience supporting printers, scanners, mobile devices, audiovisual, and video conferencing systems.  Familiarity with IT service management tools and ticketing systems.  Understanding of information security practices and cybersecurity principles.  Knowledge of data backup and recovery procedures. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.

Deliver reliable and efficient IT support services to project staff across office and site locations. Ensure the smooth operation of IT systems, hardware, software, networks, communications technologies, and collaboration platforms essential for project delivery. Act as the primary point of contact for technical support, helping maintain business continuity while ensuring compliance with WSP's technology and cybersecurity standards.