Sales Manager - Business Banking

• Achieve monthly sales targets of the TEAM. • Identify and develop opportunities to maximize penetration in key SME Markets. • Ensure staff achieves all KPI and KPA standards that include phone calls and face-to-face visits besides monthly financial targets. • Control daily activity i.e., Calls, Appointments, Meetings, Closures, References, Cross Sells of all the team members to achieve targeted sales numbers for the team. • Coach staff by joint visits, train on product, KYC & AML Policy, upskill staff on sales objections and presentations. • Adhere to Bank's KYC & AML policy. • Ensure that team understand the KYC guidelines while onboarding the business banking customers. • Present and sell all business banking products & services to potential customers in an ethical structured & professional manner. • Maintaining and developing relationships with existing customers to enhance the cross-sell opportunities. • Acting as an external personal contact between the bank and its existing and potential markets. • Conducting micro marketing activities that include participation in various SME events and other direct marketing activities. • Record keeping of all sales activities in Daily Sales Reports and update CRM for leads and contacts. • Ensure Team participation in all activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Achieve monthly sales targets for the team. Identify and develop opportunities to maximize penetration in key SME markets. Ensure staff achieves all KPI and KPA standards, including phone calls and face-to-face visits, alongside monthly financial targets. Monitor daily activity (calls, appointments, meetings, closures, references, cross-sells) to achieve targeted sales numbers. Coach staff through joint visits; train on product knowledge, KYC & AML policy; upskill staff on handling objections and presentations. Adhere to the bank's KYC & AML policy and ensure the team understands onboarding KYC guidelines for business banking customers. Present and sell all business banking products and services ethically and professionally. Maintain and develop relationships with existing customers to enhance cross-sell opportunities. Act as an external personal contact between the bank and its markets. Conduct micro marketing activities, including SME events and direct marketing. Record all sales activities in Daily Sales Reports and update CRM for leads and contacts. Ensure team participation in activities like morning huddles, training and coaching, mandatory compliance and fraud trainings, Lean and rewards celebrations.