Assistant Patient Experience Officer (Arabic Speaker)

Responsible for supporting the Officer in providing patients and their families with on the spot help and information and high quality customer service. Also responsible for providing customer information and feedback to the staff and management for quality purposes.

Qualifications Required: High School degree Desired : Diploma in relevant field with 3 years of additional experience Specialist Certifications Required:   N.A. Desired: Recognized certifications such as Certified healthcare access manager (CHAM) or equivalent     Experience Required (Relevant to the Job) Required : NA Desired: 1-3 years Healthcare experience.

Responsible for providing patients and their families with on the spot help and information and high quality customer service. Also responsible for providing customer information and feedback to the staff and management for quality purposes.