SEHA (PureHealth)
As a Patient Care Navigator, you will be responsible for organizing and coordinating patient care activities to ensure optimal patient outcomes. This involves collaborating with healthcare providers, patients and families to facilitate communication, address concerns, and resolve issues. By acting as a liaison between patients, their families, and the healthcare team, you will contribute to a seamless and positive patient experience. You will also be expected to understand, support, and promote SEHA's mission, vision, and values. Provide age-appropriate patient care aligned with the Nursing Scope of Practice as defined by the Department of Health. This includes demonstrating professional leadership by supervising the patient care team and upholding clinical standards and quality of patient care within their specialty. Furthermore, nurses are obligated to adhere to and promote the Professional Nurses Code of Conduct while actively promoting health and delivering health education
Qualifications Required: Bachelor degree in nursing or equivalent qualification of NLT 3 years study duration from an accredited program; * AND Valid/current national license. * AND BLS Desired: ACLS, PALS Specialist Certifications Required: N.A. Desired: Care Coordination certfication Area of spcialty certifciation. Experience Required in addition to the Qualifications mentioned above (Relevant to the Job) Required Experience Charge Nurse experience + 2 years experience as per DOH PQR Staff Nurse experience as per DOH PQR / + 4 years experience Being current SEHA Charge Nurse or Staff Nurse with no experience in Care Coordination but Completed SEHA specialty Training Program in lieu of Experience required (this condition is applicable only for current SEHA employees not new joiners) OR OR Desired: Experience in tertiary Healthcare facility Additional Requirements / Remarks Required: Excellent Communication skills Desired: Arabic Language Physical Requirements The position requires a considerable amount of physical work at least 25% of the time. In addition, the position requires office work involving extensive use of the computer and interdepartmental coordination. The individual must be able to quickly maneuver throughout halls, stairways and patient rooms in response to hospital emergencies. The position requires a considerable amount of physical work at least 25% of the time. In addition, the position requires office work involving extensive use of the computer and interdepartmental coordination. The individual must be able to quickly manoeuvre throughout halls, stairways and patient rooms in response to hospital emergencies. The following denote the key physical requirements for the job which may require: Standing Walking Sitting Stairs Simple Grasping Fine Manipulation Operation Machinery / Equipment Lifting / overhead reaching Twisting Climbing / Balancing Crouching / Squatting Manual handling of people Reaching
Coordinate and facilitate patient care across multidisciplinary healthcare team; act as liaison between patients, families, and healthcare providers; ensure effective communication, address concerns, and resolve issues; supervise the patient care team and uphold clinical standards; promote health education and SEHA mission/values; provide age-appropriate patient care within Nursing Scope of Practice.