Assistant Digital Marketing Manager

POSITION SUMMARY Supports the planning, execution and optimization of digital marketing initiatives to drive brand awareness, guest engagement, revenue growth and direct bookings. Acting as a digital marketing subject matter expert, this role collaborates closely with Marketing, Sales, Revenue Management and Operations teams to ensure digital campaigns align with business objectives and luxury brand standards. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly. Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Related Work Experience: At least 2 year's Luxury 5 Star Resort work experience At least 1 year in a supervisory role Previous Marriott experience preferred At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At least 2 years' luxury 5-star resort work experience; at least 1 year in a supervisory role. Previous Marriott experience preferred.

Support planning, execution and optimization of digital marketing initiatives to drive brand awareness, guest engagement, revenue growth and direct bookings. Collaborate closely with Marketing, Sales, Revenue Management and Operations to ensure campaigns align with business objectives and luxury brand standards. Promote brand image internally and externally. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact. Perform general office duties to support Sales & Marketing. Welcome and acknowledge guests; anticipate and address service needs; maintain professional communications. Ensure adherence to quality standards and policies. Move/handle light objects as required.