Marketing Executive

POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

PREFERRED QUALIFICATIONS: Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Promote awareness of Marriott brand image and maximize revenue through sales techniques. Upsell guests and sell enhancements to create a better Marriott experience or event. Explain details and requirements for attending a sales presentation to potential owners. Verify eligibility for preview package sales/tours. Determine and offer complimentary rewards or gifts for patronage. Answer guest questions about facilities/services. Receive, record, and relay messages accurately. Follow company policies, maintain professional appearance, and protect confidential information. Welcome and acknowledge guests; anticipate service needs; thank guests. Communicate clearly and professionally; prepare and review written documents; answer telephones with proper etiquette. Develop positive working relationships; support team goals. Comply with quality standards. Move and handle objects up to 10 pounds. Perform other reasonable duties as requested by Supervisors.