Reservation Manager / Reservation Assistant Manager

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! The Reservations Manager / Assistant Manager takes responsibility for the group's sales and planning functions, as well as managing and leading the hotel’s reservations team. As a Reservations Manager / Assistant Manager , you’re not just managing the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity. Strong administrative, organizational, and time management skills. Excellent communication and presentation skills, both written and verbal. High attention to detail with the ability to manage multiple priorities. Proficiency in hotel systems (OnQ PM, R&I, Delphi, IDeaS GRO v3) and Microsoft Office. A commercial mindset with the ability to identify and act on revenue opportunities. A positive, adaptable attitude with a commitment to team success and guest satisfaction.

Take responsibility for the group's sales and planning functions, as well as managing and leading the hotel’s reservations team.