Systems Analyst

Systems Analyst Job Details | Mediclinic We use cookies to offer you the best possible website experience. This includes cookies necessary for the website’s optimal functioning. Additionally, you can decide and change, at any time, whether you accept cookies or choose to opt out of cookies that either improves the website’s performance or are used to display content tailored to your interest. Please note that your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies Skip to main content Home About Us Who We Are Values and Ideal Candidate Employee Development Benefits Employee Testimonials Opportunities Search Jobs by Keyword Search Jobs by Location Join our Talent Community Application Process and FAQ How to Apply Job Application Tips International Applications Frequently Asked Questions Mediclinic Middle East Corporate Site Manage My Profile Employee Login Home About Us Who We Are Values and Ideal Candidate Employee Development Benefits Employee Testimonials Opportunities Search Jobs by Keyword Search Jobs by Location Join our Talent Community Application Process and FAQ How to Apply Job Application Tips International Applications Frequently Asked Questions Mediclinic Middle East Corporate Site Manage My Profile Employee Login Manage My Profile Employee Login How to Apply Search for Opportunities Testimonials Search for Opportunities or Jobs... Show More Options Loading... Discipline All Country/Region All City All Facility All Jobs by Function All Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... × Important Notice Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies. Close Systems Analyst Search Jobs by Keyword | Search Jobs by Location | Back to Middle East Closing date: Number of positions: 1 Recruiter name: Siva Krishna Bonda Reference number: 73217 Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates MAIN PURPOSE OF JOB Provide advanced L1/L2 application support, enhancement, configuration and optimization of Inter Systems TrakCare with primary focus on Patient Administration and Revenue Cycle Management. The role supports registration, insurance, approvals, charging, coding, billing, claims processing, remittance, collections and finance integration while leading AI-driven innovation initiatives. KEY RESPONSIBILITY AREAS Execute application testing, defect reporting, test reporting, patch roll outs and provide comprehensive feedback to line manager and Vendor teams on issues and / or validation status and manage issue tracker. Responsible for system implementation, dry run or simulations and post-go-live support. Able to conduct application training to end users on Trakcare and related applications. Drive allocated projects and ensure completion within applicable milestones. Provide L1/L2 level support and logging of incidents, problems and/or change requests for the Electronic Health Record (Trakcare) and/or Other Systems to ensure applications operates uninterruptedly. Drive AI and Automation Initiatives in the department REQUIRED EDUCATION ESSENTIAL EDUCATION A relevant IT Degree or Diploma from an accredited institution DESIRED EDUCATION A relevant IT Degree or Diploma from an accredited institution Certification in ITIL v3 Foundations and AI tools REQUIRED EXPERIENCE ESSENTIAL EXPERIENCE Minimum 5 years UAE Healthcare Experience Minimum 3 years Inter Systems Trakcare Experience Design, build and implement AI agents, copilots and intelligent automation solutions. Experiencing in Clinical, Patient Administration and Revenue Cycle Management modules (Registration, Appointments, Insurance, Billing, Claim management, Revenue and eRx/e-claims, Doctors, Nurses, Lab, Pharmacy process across Dubai and Abu Dhabi) DESIRED EXPERIENCE 7 Years’ experience in IT hospital systems related RCM and Clinical modules REQUIRED JOB SKILLS AND KNOWLEDGE Implementation and related support of hospital information systems Verbal and written communication skills in English Working knowledge of and experience with testing application fixes or patches All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Famil

Minimum 5 years UAE Healthcare Experience. Minimum 3 years Inter Systems TrakCare Experience. A relevant IT Degree or Diploma from an accredited institution. Certification in ITIL v3 Foundations and AI tools (desirable).

Provide advanced L1/L2 application support, enhancement, configuration and optimization of InterSystems TrakCare with primary focus on Patient Administration and Revenue Cycle Management. Support registration, insurance, approvals, charging, coding, billing, claims processing, remittance, collections and finance integration while leading AI-driven innovation initiatives. Execute application testing, defect reporting, test reporting, patch roll outs and provide comprehensive feedback to line manager and Vendor teams on issues and/or validation status and manage issue tracker. Responsible for system implementation, dry run or simulations and post-go-live support. Conduct application training to end users on TrakCare and related applications. Drive allocated projects and ensure completion within applicable milestones. Provide L1/L2 level support and logging of incidents, problems and/or change requests for the Electronic Health Record (TrakCare) and/or Other Systems to ensure applications operate uninterruptedly. Drive AI and Automation Initiatives in the department.