Sales Engineer - Oil & Gas Experience (Arabic Speaker)

Job Summary Responsible for generating sales of parts and service and achieving sales targets whilst maintaining the highest level of customer satisfaction. Key Responsibilities Financial achievements • Responsible for achieving individual sales targets (Parts sales by major class, CSAs, service repairs, oil, SOS, etc.) Market leadership • Execute agreed business plan, to ensure the company achieves its sales and market share targets. Customer • Develop a good knowledge of customers’ needs and buying behaviors to support customers and provide the appropriate solution. • Attend to customer concerns/ problems and insure that are resolved amicably, in timely and professional manner. • Develop and maintain excellent relationships with all customers • Provide timely, professional and accurate advise to customers on service program, parts availability and any related improvement or promotion. • Visit the customer to complete required inspection reports (CTS, TA-I) & inform customer of machine inspection results. • Coordinate with the Service department to discuss and agree the most appropriate repair options to meet customer requirements. • Follow-up on all pending service jobs to ensure the company meets the agreed deadline. Competitors insight • Keep updated on competitors activities, and provides timely feedback to manager to support development of marketing strategy Qualifications & Experiences • Bachelor’s degree in mechanical engineering. • At least 3 years of relevant experience. Show more Show less