SENIOR ACCOUNT MANAGER – SHOPPER & RETAIL MARKETING

SENIOR ACCOUNT MANAGER – SHOPPER & RETAIL MARKETING PMG – Dubai Knowledge Village An opportunity exists for a Senior Account Manager to join one of the region’s most active experiential and brand marketing agencies, with a particular focus on shopper marketing and retail activation. PMG is an independent, full-service creative marketing agency with offices in Dubai and Sydney, delivering brand experiences for some of the world’s most recognised names across retail activation, experiential, travel retail, events and permanent brand environments. THE ROLE This is a senior, hands-on role leading shopper marketing, retail activation and in-store programmes. You’ll manage your own portfolio of accounts, acting as the senior day-to-day client lead and taking projects from brief through to rollout. You’ll ensure strategy and creative thinking are translated into effective retail solutions, supported by strong commercial control, production knowledge and high-quality execution. Key responsibilities include: • Owning senior client relationships across shopper, retail and brand activation accounts • Leading shopper marketing programmes across modern trade, traditional trade and other retail environments • Translating client briefs into clear strategic, creative and production requirements • Working with creative, design and production teams to develop POSM, displays, fixtures and branded retail environments • Managing projects end-to-end across scope, budgets, timelines, suppliers, production and installation • Overseeing multi-store and multi-market rollouts, ensuring consistency and quality • Managing retailer and stakeholder requirements, approvals and operational constraints • Reviewing quotations, negotiating with suppliers and maintaining strong commercial control • Providing direction and support to junior account team members • Contributing to proposals, pitches and new business opportunities WHO YOU ARE You’re an experienced agency operator with strong shopper and retail marketing knowledge. You know how to take a strong strategic and creative idea and translate it into something that works in the real world - commercially, operationally and at scale - without losing the integrity of the concept. You’re commercially sharp, highly organised and calm under pressure. You combine strong client management with the practical production knowledge needed to deliver complex retail programmes successfully. WHAT YOU’LL BRING • Typically 3–5 years of experience at Account Manager level within shopper marketing, retail activation, experiential or integrated marketing, or equivalent relevant experience • Strong experience managing shopper and retail programmes from brief through to rollout • A proven track record across POSM, retail displays, fixtures and branded retail environments • Experience managing multi-store or multi-market programmes • A sound understanding of retail production, including print, fabrication, materials, finishes and installation • Strong commercial acumen, including budgeting, supplier negotiation and final reconciliation • Excellent project management, communication and client servicing skills • The ability to work autonomously while supporting and developing junior team members Show more Show less