Manager - Operations (Charter Schools)

Job Description Aldar Education is seeking Operation Managers for our schools in Abu Dhabi. This is an exciting opportunity for a skilled professional to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12. At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow. If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. Responsibilities Main Duties: • To be responsible for the organisation and delivery of operations, administration and support service teams across the school(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the principal, recruitment of high calibre candidates to join the Aldar Education operations and support service teams. • To support and advise the Principal, Senior Leadership and Aldar Education HQ on operational and HSE matters and be accountable for their effectiveness using robust performance management systems. • To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on Audit and Regulatory Compliance matters,ensuring that schools maintain compliance throughout the year in all authority and internal audit visits. • To ensure that all operations and support service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of the school. • To support the principal in achieving the key strategic objectives for the school through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services. Specific Duties: General Operations • To support the principal in implementing the agreed business strategy for the School. • Development and implementation of policies, systems, processes and student safeguarding measures in conjunction with the Aldar Education HQ ensuring all new policy and processes are school focused prior to implementation throughout the group. • Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols. Leadership and Management • Develop the performance and efficient working hours of the administration and support service teams to ensure high standards of service are maintained throughout the School(s) and that all teams provide a collegial efficient and effective service culture. • Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained. • Lead the recruitment, professional development, appraisal and training of all Operations & Support Service staff ensuring that each member of the team undergoes an individual development plan to help the school in building a high performance team. Finance, Commercial and Procurement • Lead on operational budget development. • Continually reviewing opportunities for shared resource, cost and/or services across those schools they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (ie support staff, transport etc). • Ensure Delegation of Authority processes and procedures are followed at all times. Relationship and Stakeholder Management • Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values. • Ensure that schools are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level. • Ensure all internal and external audits are effectively coordinated and that actions arising from such audits are completed in a timely and appropriate manner. • Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long-term educational trends and developments. Health, Safety & Environment • To act as the responsible person for HSE effectiveness and ensure the School complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ advising the School Leadership team accordingly. • To drive a positive and proactive health and safety culture throughout their teams and act as a champion for health and safety. • To support the principal in establishing school specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines. • Ensure all internal and external health, safety and environmental related audits are effectively coordinated and that actions arising from such audits are completed in a timely and appropriate manner. • Ensure all health, safety and environmental related inspections are completed in line with the Aldar Education standards and any actions arising from such inspections are completed in a timely and appropriate manner • To support the effective delivery of a health and safety committee within the school,which meets on a monthly basis. Qualifications Minimum Qualifications • Bachelors (BSc) in business related subject; or • Related industry qualification, of graduate level, for the assigned functional area(s). • Certificate of School Business Management/Facilities Management / NEBOSH or IOSH preferable. Minimum Experience • At least 5 years’ experience in a senior level position within an education or service-oriented industry. Job Specific Knowledge & Skills • Fluent English communication skills, written and oral • Attention to detail with diligent follow up, and able to execute in a timely manner • Skilled in multi-tasking and handling pressure • Orga

Minimum Qualifications: Bachelor's (BSc) in business related subject; or Related industry qualification, of graduate level, for the assigned functional area(s). Certificate of School Business Management/Facilities Management / NEBOSH or IOSH preferable. Minimum Experience: At least 5 years’ experience in a senior level position within an education or service-oriented industry. Job Specific Knowledge & Skills: Fluent English communication skills, written and oral; Attention to detail with diligent follow up, and able to execute in a timely manner; Skilled in multi-tasking and handling pressure; Organisational ability; strong leadership and people management capabilities.

Main Duties: To be responsible for the organisation and delivery of operations, administration and support service teams across the school(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the principal, recruitment of high calibre candidates to join the Aldar Education operations and support service teams. To support and advise the Principal, Senior Leadership and Aldar Education HQ on operational and HSE matters and be accountable for their effectiveness using robust performance management systems. To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on Audit and Regulatory Compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits. To ensure that all operations and support service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of the school. To support the principal in achieving the key strategic objectives for the school through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services. General Operations: To support the principal in implementing the agreed business strategy for the School. Development and implementation of policies, systems, processes and student safeguarding measures in conjunction with the Aldar Education HQ ensuring all new policy and processes are school focused prior to implementation throughout the group. Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols. Leadership and Management: Develop the performance and efficient working hours of the administration and support service teams to ensure high standards of service are maintained throughout the School(s) and that all teams provide a collegial efficient and effective service culture. Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained. Lead the recruitment, professional development, appraisal and training of all Operations & Support Service staff ensuring that each member of the team undergoes an individual development plan to help the school in building a high performance team. Finance, Commercial and Procurement: Lead on operational budget development. Continually reviewing opportunities for shared resource, cost and/or services across those schools they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (ie support staff, transport etc). Ensure Delegation of Authority processes and procedures are followed at all times. Relationship and Stakeholder Management: Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values. Ensure that schools are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level. Ensure all internal and external audits are effectively coordinated and that actions arising from such audits are completed in a timely and appropriate manner. Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long-term educational trends and developments. Health, Safety & Environment: To act as the responsible person for HSE effectiveness and ensure the School complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ advising the School Leadership team accordingly. To drive a positive and proactive health and safety culture throughout their teams and act as a champion for health and safety. To support the principal in establishing school specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines. Ensure all internal and external health, safety and environmental related audits are effectively coordinated and that actions arising from such audits are completed in a timely and appropriate manner. Ensure all health, safety and environmental related inspections are completed in line with the Aldar Education standards and any actions arising from such inspections are completed in a timely and appropriate manner. To support the effective delivery of a health and safety committee within the school, which meets on a monthly basis.