Project Manager – Technology Services Management

Job Title: Project Manager – Technology Services Management Experience: 8+ years Job Summary Responsible for managing technology service transformation and service management initiatives, ensuring effective delivery and operational readiness. Key Responsibilities • Lead projects related to IT service management, service operations, process improvement, and technology service delivery. • Manage project scope, schedule, budget, risks, dependencies, and resources. • Work closely with infrastructure, applications, service desk, vendors, and business stakeholders. • Drive implementation of ITSM processes and service improvement initiatives. • Ensure smooth transition of projects into business-as-usual operations. • Strong knowledge of ITIL, ITSM, service governance, incident/problem/change management is preferred. Show more Show less

8+ years of experience in project management related to IT service management and service delivery. Strong knowledge of ITIL, ITSM, service governance, incident/problem/change management is preferred.

Lead projects related to IT service management, service operations, process improvement, and technology service delivery. Manage project scope, schedule, budget, risks, dependencies, and resources. Work closely with infrastructure, applications, service desk, vendors, and business stakeholders. Drive implementation of ITSM processes and service improvement initiatives. Ensure smooth transition of projects into business-as-usual operations.