Waiter

Location: UAE Reports to: Head Waiter / Section Head / Restaurant Manager (AGM) Department: Front of House Employment Type: Full-time Role Overview The Waiter is responsible for delivering attentive, professional, and efficient table service to ensure a consistently high-quality guest experience. As a core front-of-house role, the Waiter represents the brand on the floor and supports smooth service flow through strong product knowledge, accuracy, and teamwork. Key Responsibilities Service Delivery • Welcome guests and provide attentive table service throughout the dining experience • Take accurate food and beverage orders and enter them correctly into the POS • Serve food and beverages promptly, ensuring correct presentation and timing Guest Engagement • Guide guests through menus and provide recommendations • Monitor guest satisfaction and respond to requests efficiently • Support upselling in line with service standards Section & Team Support • Maintain cleanliness and organization of assigned tables and service areas • Coordinate with runners, kitchen, and bar teams to ensure smooth service • Support colleagues to maintain service pace during busy periods Standards & Compliance • Follow hygiene, safety, and service SOPs at all times • Maintain professional grooming and brand representation • Support opening, closing, and side duties as required KPIs & Success Metrics • Guest satisfaction and service accuracy • Speed and efficiency of service • Table and section management • Compliance with service standards Candidate Requirements • 1-3 years’ experience in a waiter or service role • Strong communication and customer service skills • Ability to work efficiently in a fast-paced environment • Positive attitude and strong teamwork skills Show more Show less

Service Delivery: Welcome guests and provide attentive table service throughout the dining experience; Take accurate food and beverage orders and enter them correctly into the POS; Serve food and beverages promptly, ensuring correct presentation and timing. Guest Engagement: Guide guests through menus and provide recommendations; Monitor guest satisfaction and respond to requests efficiently; Support upselling in line with service standards. Section & Team Support: Maintain cleanliness and organization of assigned tables and service areas; Coordinate with runners, kitchen, and bar teams to ensure smooth service; Support colleagues to maintain service pace during busy periods. Standards & Compliance: Follow hygiene, safety, and service SOPs at all times; Maintain professional grooming and brand representation; Support opening, closing, and side duties as required. KPIs & Success Metrics: Guest satisfaction and service accuracy; Speed and efficiency of service; Table and section management; Compliance with service standards.