Service Technician - Crane

Responsibilities • Perform planned preventive maintenance (PM), periodic inspections, servicing and corrective repairs in accordance with SANY maintenance schedules and OEM procedures. • Diagnose mechanical, hydraulic, electrical, electronic and control-system faults using systematic troubleshooting methods, service manuals, wiring diagrams, hydraulic schematics and approved diagnostic tools. • Carry out engine, transmission, final drive, swing drive, undercarriage, braking, cooling, lubrication, fuel and exhaust-system inspections and repairs as applicable to the assigned equipment. • Inspect and troubleshoot hydraulic pumps, motors, valves, cylinders, hoses, piping, accumulators, pilot/control circuits and hydraulic attachments. • Diagnose electrical and electronic systems including batteries, alternators, starters, sensors, switches, relays, controllers, displays, CAN-bus/control circuits and machine monitoring systems. • Perform component removal, overhaul, replacement, adjustment, calibration and functional testing while protecting equipment from secondary damage or contamination. • Complete machine commissioning, pre-delivery inspection (PDI), assembly checks, initial start-up, testing and customer handover support when assigned. • Attend customer breakdowns and emergency call-outs; identify root cause, restore equipment safely and recommend permanent corrective action. • Execute warranty and campaign repairs strictly in line with approved procedures, documentation requirements and authorization limits. • Use SANY service platforms, digital service tools, equipment records, parts information and remote-support channels where available. • Prepare accurate service reports documenting fault symptoms, diagnosis, work performed, parts used, measurements, test results, machine hours and recommendations. • Communicate technical findings clearly to Service Supervisors, Service Engineers, Parts teams, Warranty teams and customers. • Maintain service tools, diagnostic equipment, lifting accessories and workshop equipment in safe and serviceable condition. • Maintain a clean, organized and contamination-controlled work area and follow correct handling/storage procedures for oils, filters, batteries, hydraulic components and removed parts. • Support technical investigations, repeat-failure analysis, field modifications, product improvement feedback and service bulletins. • Coach junior technicians and assist with on-the-job technical training when required. • Maintain professional conduct at customer sites and represent SANY service standards at all times. Education & Professional Qualifications • Diploma / ITI / Technical Certificate / Associate-level qualification in Mechanical Engineering, Automobile Engineering, Heavy Vehicle Technology, Mechatronics, Electrical Engineering or a related discipline. • Relevant OEM training or manufacturer certification in heavy equipment service is strongly preferred. • Additional training in hydraulics, diesel engines, electrical diagnostics, CAN-bus, welding/fabrication or condition monitoring is an advantage. • Valid UAE driving licence is preferred/required for field-service assignments, subject to the position's travel requirements. Experience Requirements • Technician: typically 3–5 years of hands-on experience servicing heavy construction, mining, lifting, concrete, road or material-handling equipment. • Hands-on field-service experience in GCC/UAE construction, infrastructure, quarry, mining, logistics, ports or industrial environments is highly desirable. • Demonstrated experience in hydraulic troubleshooting, diesel-engine repair and electrical/electronic diagnostics is essential for senior-level roles. • Experience preparing service reports, warranty documentation, inspection reports and parts/service requests is preferred. Show more Show less

Diploma / ITI / Technical Certificate / Associate-level qualification in Mechanical Engineering, Automobile Engineering, Heavy Vehicle Technology, Mechatronics, Electrical Engineering or a related discipline. Relevant OEM training or manufacturer certification in heavy equipment service is strongly preferred. Additional training in hydraulics, diesel engines, electrical diagnostics, CAN-bus, welding/fabrication or condition monitoring is an advantage. Valid UAE driving licence is preferred/required for field-service assignments, subject to the position's travel requirements.

Perform planned preventive maintenance (PM), periodic inspections, servicing and corrective repairs in accordance with SANY maintenance schedules and OEM procedures. Diagnose mechanical, hydraulic, electrical, electronic and control-system faults using systematic troubleshooting methods, service manuals, wiring diagrams and approved diagnostic tools. Carry out engine, transmission, final drive, swing drive, undercarriage, braking, cooling, lubrication, fuel and exhaust-system inspections and repairs as applicable to the assigned equipment. Inspect and troubleshoot hydraulic pumps, motors, valves, cylinders, hoses, piping, accumulators, pilot/control circuits and hydraulic attachments. Diagnose electrical and electronic systems including batteries, alternators, starters, sensors, switches, relays, controllers, displays, CAN-bus/control circuits and machine monitoring systems. Perform component removal, overhaul, replacement, adjustment, calibration and functional testing while protecting equipment from secondary damage or contamination. Complete machine commissioning, pre-delivery inspection (PDI), assembly checks, initial start-up, testing and customer handover support when assigned. Attend customer breakdowns and emergency call-outs; identify root cause, restore equipment safely and recommend permanent corrective action. Execute warranty and campaign repairs strictly in line with approved procedures, documentation requirements and authorization limits. Use SANY service platforms, digital service tools, equipment records, parts information and remote-support channels where available. Prepare accurate service reports documenting fault symptoms, diagnosis, work performed, parts used, measurements, test results, machine hours and recommendations. Communicate technical findings clearly to Service Supervisors, Service Engineers, Parts teams, Warranty teams and customers. Maintain service tools, diagnostic equipment, lifting accessories and workshop equipment in safe and serviceable condition. Maintain a clean, organized and contamination-controlled work area and follow correct handling/storage procedures for oils, filters, batteries, hydraulic components and removed parts. Support technical investigations, repeat-failure analysis, field modifications, product improvement feedback and service bulletins. Coach junior technicians and assist with on-the-job technical training when required. Maintain professional conduct at customer sites and represent SANY service standards at all times.