Business Development & Underwriting Manager - Abu Dhabi

Who we are GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets. GIG Gulf is an ‘A’ rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation. GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region’s digital insurer of reference, committed to running our operations in a responsible, sustainable way. Job purpose: To develop and maintain strong business relationships with existing brokers / business partners to understand their insurance requirements, provide technical guidance and maximize cross selling opportunities. To generate a sales pipeline by prospecting new accounts within targeted underwriting segments to ensure future sales opportunities and profitable growth. To perform underwriting for all Commercial Lines requests coming from allocated brokers / business partners within P&C CL. Key Responsibilities: Key Responsibilities • The job holder expected to build strong relationships across the business community with brokers and business partners allocated providing superior customer service with problem solving mindset. • The job holder will exercise underwriting power in line with the GIG Gulf Underwiring Guidelines, within authority limits and criteria delegated by Director of P&C CL / Regional Office. • The job holder expected to identify and maximize sales opportunities, promote the company’s products, and meet defined annual sales targets/business plan via different distribution channels. • The job holder is accountable for sharing prospects and business development leads through the effective utilisation of the Company’s Prospect Database available in the form of CRM, Quote Register and Sales pipeline. • The job holder will ensure that all underwriting activity is appropriately authorized in line with framework of company’s underwriting philosophy, delegated authority limits established, all enquiries are supported by complete underwriting information, refer to the Underwriting Manager/P&C CL Country Head where delegated authority limits are exceeded. • For enquiries / risks referred to the Underwriting Manager/P&C CL Country Head the job holder will be responsible for ensuring that such referrals are supported by the necessary documentation, including but not limited to; - full and complete underwriting information - underwriting recommendations on rating and terms - details of supporting business -other commercial considerations if any. • The job holder would be responsible to manage an efficient renewal process of business allocated in conjunction with the production team, provide market feedback that will help in increasing P&C CL retention ratio. • The job holder to follow strict SLA with brokers / Business Partners allocated, ensuring documents are dispatched/delivered to the brokers/direct clients within the SLA agreed and that appropriate records are maintained. • The job holder is responsible for ensuring insurance premium is collected in line with the Company’s credit policy, work with credit control team to minimize outstanding debt • The job holder is responsible for performing any other related duties as required to support the activities and overall strategic directions to ensure the profitability of the company. Role Requirements: • Minimum 5 years of proven Business Development, Sales, or Account Management experience within the UAE insurance market, with a strong focus on Abu Dhabi, is essential. • Established network and strong relationships with brokers, clients, and key stakeholders within the Abu Dhabi insurance market. • Demonstrated success in business generation, portfolio growth, client acquisition, and relationship management. • Strong understanding of P&C (Property & Casualty) insurance products, market trends, competitors, and pricing strategies. • Previous experience in P&C Commercial Lines Underwriting is considered a strong advantage. • Good knowledge of underwriting principles, risk assessment, authority levels, and underwriting guidelines would be beneficial. • Commercially astute with strong analytical, quantitative, and problem-solving capabilities. • Excellent verbal and written communication skills, with the ability to engage effectively with internal and external stakeholders. • Strong presentation, influencing, and negotiation skills. • Effective time management skills and ability to perform in a fast-paced, target-driven environment. • Professional, proactive, and customer-focused approach. Desirable: • CII qualification or equivalent insurance professional certification preferred. • MBA or other relevant postgraduate qualification would be advantageous. • Prior underwriting background in the UAE insurance market is highly desirable but not mandatory. Show more Show less

Minimum 5 years of proven Business Development, Sales, or Account Management experience within the UAE insurance market, with a strong focus on Abu Dhabi, is essential. Established network and strong relationships with brokers, clients, and key stakeholders within the Abu Dhabi insurance market. Demonstrated success in business generation, portfolio growth, client acquisition, and relationship management. Strong understanding of P&C (Property & Casualty) insurance products, market trends, competitors, and pricing strategies. Previous experience in P&C Commercial Lines Underwriting is considered a strong advantage. Good knowledge of underwriting principles, risk assessment, authority levels, and underwriting guidelines would be beneficial. Commercially astute with strong analytical, quantitative, and problem-solving capabilities. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external stakeholders. Strong presentation, influencing, and negotiation skills. Effective time management skills and ability to perform in a fast-paced, target-driven environment. Professional, proactive, and customer-focused approach.

To develop and maintain strong business relationships with existing brokers / business partners to understand their insurance requirements, provide technical guidance and maximize cross selling opportunities. To generate a sales pipeline by prospecting new accounts within targeted underwriting segments to ensure future sales opportunities and profitable growth. To perform underwriting for all Commercial Lines requests coming from allocated brokers / business partners within P&C CL. The job holder expected to build strong relationships across the business community with brokers and business partners allocated providing superior customer service with problem solving mindset. The job holder will exercise underwriting power in line with the GIG Gulf Underwiring Guidelines, within authority limits and criteria delegated by Director of P&C CL / Regional Office. The job holder expected to identify and maximize sales opportunities, promote the company’s products, and meet defined annual sales targets/business plan via different distribution channels. The job holder is accountable for sharing prospects and business development leads through the effective utilisation of the Company’s Prospect Database available in the form of CRM, Quote Register and Sales pipeline. The job holder will ensure that all underwriting activity is appropriately authorized in line with framework of company’s underwriting philosophy, delegated authority limits established, all enquiries are supported by complete underwriting information, refer to the Underwriting Manager/P&C CL Country Head where delegated authority limits are exceeded. For enquiries / risks referred to the Underwriting Manager/P&C CL Country Head the job holder will be responsible for ensuring that such referrals are supported by the necessary documentation. The job holder would be responsible to manage an efficient renewal process of business allocated in conjunction with the production team, provide market feedback that will help in increasing P&C CL retention ratio. The job holder to follow strict SLA with brokers / Business Partners allocated, ensuring documents are dispatched/delivered to the brokers/direct clients within the SLA agreed and that appropriate records are maintained. The job holder is responsible for ensuring insurance premium is collected in line with the Company’s credit policy, work with credit control team to minimize outstanding debt. The job holder is responsible for performing any other related duties as required to support the activities and overall strategic directions to ensure the profitability of the company.