Branch Service Manager

Fleek Restaurants is Hiring: Branch Manager – Kuwait We are expanding! Fleek Restaurants, specialized in burgers and fried chicken, is looking for an experienced Branch Manager to manage one of our branches in Kuwait. Responsibilities: • Manage the daily operations of the branch across morning and evening shifts. • Ensure full compliance with approved recipes, portion sizes, and food preparation standards. • Review customer orders before handover to drivers to prevent missing or incorrect items. • Monitor food doneness, cooking standards, and food safety requirements, and document daily quality checks. • Implement cleaning and sanitization schedules, hygiene checks, and prepare the branch for municipality inspections. • Receive kitchen supplies from the central kitchen, inspect and match deliveries against invoices, and report shortages or damaged items immediately. • Conduct daily and weekly inventory counts, record food waste, and analyze the reasons behind it. • Lead the branch team and monitor attendance and discipline in coordination with the HR department. • Prepare weekly staff schedules and coordinate days off. • Train new employees, evaluate their performance during the probation period, and submit written performance and disciplinary reports. • Monitor daily sales through Foodics, and reconcile daily closing, cash, and electronic payments. • Monitor customer ratings, preparation times, and delivery performance on delivery platforms, and handle complaints within the required timeframe. • Report equipment breakdowns and coordinate maintenance. • Monitor fire safety equipment and workplace safety requirements, and report any accident or work injury. • Submit daily sales and operational reports to the Operations Manager. Requirements: • Minimum 3 years of experience as a Branch Manager in restaurants or fast-food operations. • Previous hands-on experience in burger restaurants or burger kitchens is mandatory. • Good knowledge of Foodics POS system. • Strong knowledge of food safety standards. • Strong leadership and organizational skills. • Good command of English; Arabic is an advantage. • Transferable residency Article 18 or Article 22 only. • Full-time position – Kuwait. To Apply: Please send your CV to: [email protected] Show more Show less

Minimum 3 years of experience as a Branch Manager in restaurants or fast-food operations. Previous hands-on experience in burger restaurants or burger kitchens is mandatory. Good knowledge of Foodics POS system. Strong knowledge of food safety standards. Strong leadership and organizational skills. Good command of English; Arabic is an advantage. Transferable residency Article 18 or Article 22 only. Full-time position – Kuwait.

Manage the daily operations of the branch across morning and evening shifts. Ensure full compliance with approved recipes, portion sizes, and food preparation standards. Review customer orders before handover to drivers to prevent missing or incorrect items. Monitor food doneness, cooking standards, and food safety requirements, and document daily quality checks. Implement cleaning and sanitization schedules, hygiene checks, and prepare the branch for municipality inspections. Receive kitchen supplies from the central kitchen, inspect and match deliveries against invoices, and report shortages or damaged items immediately. Conduct daily and weekly inventory counts, record food waste, and analyze the reasons behind it. Lead the branch team and monitor attendance and discipline in coordination with the HR department. Prepare weekly staff schedules and coordinate days off. Train new employees, evaluate their performance during the probation period, and submit written performance and disciplinary reports. Monitor daily sales through Foodics, and reconcile daily closing, cash, and electronic payments. Monitor customer ratings, preparation times, and delivery performance on delivery platforms, and handle complaints within the required timeframe. Report equipment breakdowns and coordinate maintenance. Monitor fire safety equipment and workplace safety requirements, and report any accident or work injury. Submit daily sales and operational reports to the Operations Manager.